Dedicated Corporate Receptionist - Canary Wharf

Chartwells Independent; City Of London; On-site; GBP 24,000 - 32,000; Full time

Job summary

A leading catering service provider in London seeks a Dedicated Cover Receptionist to join their team based at a prestigious banking client site in Canary Wharf. This full-time, permanent role involves welcoming clients and managing communications. Ideal candidates should have front-of-house experience and be flexible across London locations post-August 2026.

Benefits

Travel and grocery discounts

Contributory pension scheme

Wellness programs and Employee Assistance Program

Learning and development opportunities

WOW Awards for exceptional contributions

One paid day off for community service

Qualifications

• Ideally, have front-of-house reception experience in a luxury hotel, premium airline, retail, or a corporate environment.
• Be able to travel across London within the M25.

Responsibilities

• Welcome clients, guests and colleagues with a polished, warm and professional manner.
• Register visitors and ensure seamless communication with hosts upon arrival.
• Handle guest queries and requests promptly, thoughtfully and efficiently.
• Manage internal and external phone calls with clarity and professionalism.
• Support meeting room bookings, catering and hospitality coordination.
• Complete necessary logs, reports and administrative tasks accurately and on time.
• Collaborate with colleagues, service partners and departments to deliver a unified guest experience.
• Demonstrate flexibility by supporting various Reception and Concierge roles across multiple London sites (from August 2026 onward).

Skills

Front-of-house reception experience

Clear communication skills

Flexibility

Professional manner

Ability to handle guest queries

Job description

We are looking for a Dedicated Cover Receptionist to join our Rapport Network Team. The successful applicant will mainly be based at one of our prestigious banking client sites in Canary Wharf.

The position is fixed on-site until August 2026, after which there is the opportunity to transition into our Corporate Mobile Receptionist Network Team, supporting a variety of locations across London and the M25. It offers both stability and future growth, with room to develop, learn, and take on broader responsibilities.

Type of Contract: Full-time, Permanent

Hours: 40 per week (Monday-Friday, shift rota between 7 AM and 9 PM, as per business needs)

What will you get?

• Financial freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
• Secure your future: Benefit from a contributory pension scheme for a stable financial tomorrow.
• Health matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
• Thrive personally & professionally: Unlock endless learning and development opportunities to elevate your career!
• Celebrate excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
• Give back to community: Take one paid day off annually to support a cause you’re passionate about!

Main responsibilities

• Welcome clients, guests and colleagues with a polished, warm and professional manner.
• Register visitors and ensure seamless communication with hosts upon arrival.
• Handle guest queries and requests promptly, thoughtfully and efficiently.
• Manage internal and external phone calls with clarity and professionalism.
• Support meeting room bookings, catering and hospitality coordination.
• Complete necessary logs, reports and administrative tasks accurately and on time.
• Collaborate with colleagues, service partners and departments to deliver a unified guest experience.
• Demonstrate flexibility by supporting various Reception and Concierge roles across multiple London sites (from August 2026 onward).

The ideal candidate will

• Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
• Ideally, have front-of-house reception experience in a luxury hotel, premium airline, retail, or a corporate environment
• Be able to travel across London within the M25 (mostly Central London and Canary Wharf)