Debt Advice Coordinator

The Salvation Army; Bolton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A charitable organization in Bolton is seeking a Debt Advice Coordinator to join their Debt Advice Team. This permanent position involves managing a team, providing support to clients in debt, and ensuring compliance with regulatory requirements. The ideal candidate will have strong communication skills and experience in administration and advisory roles. The opportunity includes attending meetings and traveling throughout the region to meet the needs of those struggling with debt.

Qualifications

• Ability and desire to support those burdened with debt.
• Strong communication skills.
• Experience in administration, IT, and advisory roles.

Responsibilities

• Manage a Debt Advice Team.
• Lead adviser supporting clients in finding debt solutions.
• Ensure teams meet regulatory requirements.

Skills

Good communication skills

Administration experience

IT skills

Advisory experience

Job description

Job Summary

An exciting opportunity has arisen for a highly motivated and committed individual to join the Salvation Army Debt Advice Team. We are looking to recruit a Debt Advice Coordinator to support the increasing number of people seeking advice from our Debt Advice Service.

This is a permanent post. The successful candidate will be accountable to both the Central Service Quality Manager and the Financial Inclusion Leadership Team. You will need to be able to attend departmental meetings and training as required, as well as travelling throughout the region.

Key Responsibilities

Supported by The Salvation Army’s national Financial Inclusion Development and Quality managers, the successful candidate will be responsible for managing a Debt Advice Team, act as lead adviser supporting clients in finding a debt solution whilst providing financial capability sessions.

You will be responsible for managing the risk to the Salvation Army Service by ensuring your teams case work meets all regulatory requirements.

The successful candidate will be able to demonstrate

• The ability and desire to support those people burdened with debt.
• Good communication skills are essential in this position, in addition to administration, IT and advisory experience.
• Ability to work on your own initiative and in a team.

The post-holder will support the mission of The Salvation Army by meeting the needs of those struggling with debt.