Deal Manager

ntrs; Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

Northern Trust in the United Kingdom is seeking a Deal Manager to coordinate multi‑workstream opportunities across Pension, Insurance, Corporate, Banking, OCIO/Fiduciary Management, and Asset Management sectors. You will manage complex opportunities from proposal through onboarding, coordinating governance and stakeholder engagement.

Working with Sales, Relationship Management, Product, Operations and Client Service, you will develop client-specific value propositions and ensure timely delivery,

Qualifications

• Demonstrates strong project management and multi-workstream coordination.
• Ability to build relationships across diverse stakeholders.
• Excellent written and verbal communication and facilitation.
• Commercial awareness of business development processes.
• Capable of assessing and managing project risks and dependencies.
• Organised with ability to prioritise competing deadlines.

Responsibilities

• Partner with Sales Managers to support business development and pursue opportunities across EMEA.
• Manage complex opportunities from proposal through implementation and onboarding.
• Serve as primary contact for internal and external stakeholders through the deal lifecycle.
• Coordinate cross-functional workstreams and assemble SMEs to support opportunities and transitions.
• Develop, maintain, and communicate project plans with timelines and milestones.
• Facilitate governance meetings and provide status updates to stakeholders.
• Support the preparation and submission of RFPs, RFIs, and due diligence questionnaires.
• Work with SMEs to gather accurate information to support sales opportunities.
• Collaborate with Sales Managers to develop client-specific value propositions and proposals.
• Build and maintain relationships with clients, internal stakeholders, and partners.
• Coordinate implementation activities, including transition planning and readiness.

Skills

Project management

Stakeholder management

Written & verbal communication

Risk management

Prioritisation

Analytical thinking

Time management

Tools

PowerPoint

Excel

Word

Job description

About Northern Trust

As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world's most successful individuals, families, corporations and institutions.

Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.

With more than 135 years of financial experience and over 24,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.

Role/Department

The Deal Manager plays a central role within the Sales team, supporting the achievement of annual business development objectives across Pension, Insurance, Corporate, Banking, OCIO/Fiduciary Management, Traditional Asset Management, and Alternative Asset Management sectors. The role is responsible for coordinating complex new business opportunities, managing transition and implementation activities, and ensuring a seamless experience for prospective and existing clients.

Working closely with Sales, Relationship Management, Product, Operations, and Client Service teams, the Deal Manager serves as the central point of coordination throughout the sales and onboarding lifecycle. The role supports strategic business development activities, proposal management, client transitions, governance, and stakeholder engagement while helping to deliver tailored solutions that meet client requirements.

The key responsibilities of the role include:

• Partner with Sales Managers to support business development initiatives and pursue new and existing client opportunities across EMEA.
• Manage complex new business opportunities from proposal stage through implementation and client onboarding.
• Serve as the primary point of contact for internal and external stakeholders throughout the deal lifecycle.
• Coordinate cross-functional workstreams and assemble appropriate subject matter experts to support opportunities and transitions.
• Develop, maintain, and communicate project plans, ensuring delivery against agreed timelines and milestones.
• Facilitate governance meetings and provide regular updates to stakeholders on project status, risks, dependencies, and progress.
• Support the preparation, review, and submission of RFPs, RFIs, due diligence questionnaires, and sales presentations.
• Work with subject matter experts to gather accurate and timely information to support sales opportunities and client requirements.
• Collaborate with Sales Managers to develop client-specific value propositions and solution proposals.
• Build and maintain effective relationships with clients, internal stakeholders, and business partners.
• Coordinate implementation activities, including account set-up requirements, transition planning, documentation, and operational readiness.
• Gather and document client requirements, ensuring appropriate communication to internal teams responsible for service delivery.
• Support client onboarding and transition activities, working with clients and incumbent providers to establish transition guidelines and timelines.
• Coordinate meetings between Sales, Operations, Relationship Management, Client Service, and Product teams to support successful implementation.
• Maintain project documentation, action logs, decision records, and governance materials.
• Manage multiple concurrent priorities while ensuring a high standard of accuracy and service delivery.
• Support sales best practice initiatives and contribute to the maintenance of sales methodologies, documentation, and governance standards.
• Participate in strategic planning activities with Sales Managers and broader business stakeholders.
• Foster strong working relationships across global business units, product teams, and support functions.
• Support regulatory, compliance, audit, and other business-critical projects as required.

Skills/Qualifications

• Strong project management and coordination skills with the ability to manage complex, multi-workstream initiatives.
• Ability to build and maintain effective relationships across a diverse stakeholder group.
• Strong written and verbal communication skills, including presentation and facilitation capabilities.
• Commercial awareness and understanding of business development processes.
• Ability to assess and manage project risks, issues, and dependencies.
• Strong organisational skills with the ability to prioritise competing deadlines.
• Analytical and problem-solving capabilities with a focus on delivering practical solutions.
• Proficiency in Microsoft Office applications, including PowerPoint, Excel, and Word.
• Experience working within governance and control frameworks.
• Ability to coordinate teams and stakeholders across multiple location