DDaT (ICT) APPLICATIONS TEAM MANAGER

South Wales Fire and Rescue Service; Llantrisant; On-site; GBP 40,000 - 55,000; Full time

Job summary

A regional emergency service in Llantrisant is seeking an Applications Manager to support and manage critical business and data applications. The ideal candidate will coordinate a team, work with stakeholders, and ensure system security and reliability. Strong organizational and technical skills are essential, alongside communication and problem-solving abilities. This role is vital for driving digital transformation and technology-driven change.

Qualifications

• Strong organisational and technical capabilities, confident in managing within a complex DDaT environment.
• Excellent communication skills across technical and non-technical teams.
• A proactive problem-solving attitude and ability to drive continuous improvement.
• Experience in team management, system support and integration, and delivering technology-driven change.
• Welsh language skills are desirable but not essential.

Responsibilities

• Supports and manages business and data applications critical for operational and corporate functions.
• Coordinates a small team and works closely with stakeholders and suppliers.
• Ensures systems are secure, reliable, and optimized for performance.

Skills

Organisational skills

Technical capabilities

Communication skills

Problem-solving attitude

Team management

Job description

Overview

Please apply by 05/12/2025 at 12:00, midday. Digital transformation, data and technology play a central role in how we deliver our services from mobilising crews and accessing risk‑critical information to managing resources and supporting back‑office functions. As we continue to modernise, digital transformation helps us build smarter, more connected systems that enhance responsiveness, improve decision‑making, and strengthen community safety.

Responsibilities

The Applications Manager supports and manages a range of business and data applications critical to both operational and corporate functions. The successful candidate coordinates a small team, works closely with stakeholders and suppliers, and ensures systems are secure, reliable, smarter and fit for purpose. The role contributes to digital transformation by enhancing system performance, enabling integration, and improving user experience through the adoption and optimisation of new technologies.

Qualifications

• Strong organisational and technical capabilities, confident in managing within a complex DDaT environment.
• Excellent communication skills across technical and non‑technical teams.
• A proactive problem‑solving attitude and ability to drive continuous improvement.
• Experience in team management, system support and integration, and delivering technology‑driven change.
• Welsh language skills are desirable but not essential.