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Amazon Data Services UK Limited is seeking an Operations Technician II to maintain and operate critical facilities supporting customer experiences. You will monitor electrical, mechanical, and fire/life safety systems, perform preventive maintenance, and troubleshoot issues to ensure reliability.
You will plan and execute work with a hands-on approach, manage vendor activities, and train less-experienced teammates while working in a rotating shift that keeps our services available around the
Job ID: 10582360 | Amazon Data Services UK Limited
Are you someone who thrives on keeping critical infrastructure running reliably? As an Operations Technician II at Amazon, you will be at the center of maintaining and operating the mission‑critical systems that power our customers' experiences. You will use your technical expertise in mechanical, electrical, and fire/life safety systems to troubleshoot complex issues, perform preventive and corrective maintenance, and drive process improvements that directly impact system reliability. This is a hands‑on role where your technical judgment matters — you will plan and execute work assignments, manage vendor relationships, and collaborate with your team to maintain operational excellence across critical facilities. This role requires shift work.
Your day starts with a review of operational dashboards and a handoff from the previous shift, where you assess current site conditions and outstanding work items. From there, you move into building rounds — inspecting generators, power distribution systems, cooling equipment, and fire/life safety systems. You may spend part of your day performing scheduled maintenance on electrical switchgear or diagnosing an issue with a chiller system, then documenting your findings to support the team's change management program.
Our team is responsible for the safe, reliable operation of critical facility infrastructure that our customers depend on every day. We work collaboratively across engineering, operations, and safety disciplines to maintain uptime and continuously improve how we operate. We are building an inclusive team of technically curious problem‑solvers who take pride in their craft and are eager to grow. If you want to develop your skills while making a tangible impact on infrastructure that operates at scale, this is the team for you.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Veterans, military spouses, and people with disabilities are encouraged to apply.