Day Shift Supervisor

AO RETAIL LIMITED; Gravesend; On-site; GBP 27,000; Full time

Job summary

A leading retail company in Gravesend is seeking a Day Shift Supervisor to oversee warehouse operations, ensuring customer deliveries remain timely and efficient. Responsibilities include vehicle checks, team compliance monitoring, and communication with drivers. The role offers a competitive salary of £27,000 annually and various benefits, including a pension scheme and staff discounts.

Benefits

5% contribution pension scheme

Healthcare Cashback Scheme

Exclusive Staff Discount

Enhanced Maternity, Paternity and Adoption Packages

Make a difference days

Share-save Scheme

Qualifications

• Good communication skills both verbally and written.
• Able to make decisions in the absence of the Depot Manager.
• Competent use of Microsoft, particularly Excel.

Responsibilities

• Complete in-house reports for the Depot Manager daily.
• Check that all vehicles leaving the depot meet transport legislation requirements.
• Communicate with Drivers efficiently and professionally.
• React quickly to information and solve problems independently.

Skills

Communication skills

Decision making

Relationship building

Problem solving

Microsoft Excel

Job description

Our Day Shift Supervisors ensure that our warehouse operation always runs smoothly and that each one of our customers receives their appliance on time, every time. You will be responsible for ensuring that our delivery and installation runs are prepped to go out each morning and supported via tracking any issues which may arise throughout the day. A hands‑on approach is required to support our self‑loading depot and you will ensure that all our vehicles are road worthy, legal and compliant whilst providing on‑going support to our Drivers, Quality and People teams.

Responsibilities

• Complete in‑house reports for the Depot Manager daily
• Check that all vehicles leaving the depot are secure and meet required transport legislation requirements
• Ensure that all members of the team both employed and self‑employed are complying with the training that they have received
• Complete alcohol testing when required
• Communicate with our Drivers, handling any queries efficiently and in a professional manner
• Transport Debriefing duties of vehicles returning from delivery and installation runs
• Take responsibility for managing the transhipping and reloads
• Able to build good relationships with people even when under pressure
• Challenge any vehicle issues or damages with our Drivers
• Able to make decisions in the absence of the Depot Manager to drive performance and service
• React quickly to information and be able to solve problems independently
• Good communication skills both verbally and written
• Competent use of Microsoft, particularly Excel

Compensation & Benefits

• Salary: £27,000.00 per annum
• Shift Pattern: 5 on 3 off ,5 on 2 off
• Shift Hours: 4.00am to 1.00pm (40 hours per week)
• Job Type: Full time and permanent contract
• Location: Northfleet Industrial Estate, Lower Road, Northfleet, Gravesend, DA11 9SR, 31 days holiday
• 5% contribution pension scheme
• Healthcare Cashback Scheme
• Exclusive Staff Discount
• Enhanced Maternity, Paternity and Adoption Packages
• Expression of wish service
• Make a difference days (x2 fully paid charity days a year)
• Share-save Scheme, Surname