Day Shift Supervisor

AO RETAIL LIMITED; Basildon; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading retail company in Basildon seeks a Day Shift Supervisor to ensure warehouse operations run smoothly. Responsibilities include managing vehicle compliance, supporting drivers, and addressing transport legislation. Ideal candidates will have strong communication skills and the ability to make decisions under pressure. This role offers various benefits including 31 days of holiday and a pension scheme.

Benefits

31 days holiday

5% contribution pension scheme

Healthcare Cashback Scheme

Exclusive Staff Discount

Enhanced Maternity, Paternity and Adoption Packages

Make a difference days (x2 fully paid charity days a year)

Share-save Scheme

Qualifications

• Experience in warehouse operations is essential.
• Strong relationship-building skills.
• Ability to manage transport operations effectively.

Responsibilities

• Complete daily in-house reports for the Depot Manager.
• Check vehicle security and compliance with legislation.
• Support drivers through effective communication.
• Manage transshipping and reloads efficiently.

Skills

Good communication skills

Competent use of Microsoft Excel

Ability to make decisions under pressure

Understanding of transport legislation

Problem-solving skills

Job description

Our Day Shift Supervisors ensure that our warehouse operation always runs smoothly and that each one of our customers receives their appliance on time, every time. You will be responsible for ensuring that our delivery and installation runs are prepped to go out each morning and supported via tracking any issues which may arise throughout the day. A hands‑on approach is required to support our self-loading depot and you will ensure that all our vehicles are road worthy, legal and compliant whilst providing on-going support to our Drivers, Quality and People teams.

Responsibilities

• Complete in-house reports for the Depot Manager daily
• Check that all vehicles leaving the depot are secure and meet required transport legislation requirements
• Ensure that all members of the team both employed and self-employed are complying with the training that they have received
• Complete alcohol testing when required
• Communicate with our Drivers, handling any queries efficiently and in a professional manner
• Transport Debriefing duties of vehicles returning from delivery and installation runs
• Take responsibility for managing the transhipping and reloads
• Understand transport legislation and logistics operation
• Able to build good relationships with people even when under pressure
• Challenge any vehicle issues or damages with our Drivers
• Able to make decisions in the absence of the Depot Manager to drive performance and service
• React quickly to information and be able to solve problems independently
• Good communication skills both verbally and written
• Competent use of Microsoft, particularly Excel

Benefits

• 31 days holiday
• 5% contribution pension scheme
• Healthcare Cashback Scheme
• Exclusive Staff Discount
• Enhanced Maternity, Paternity and Adoption Packages
• Expression of wish service
• Make a difference days (x2 fully paid charity days a year)
• Share-save Scheme