Data & Systems Specialist

United Infrastructure; Warrington; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading infrastructure company in the UK seeks a dedicated individual to manage and optimize work management systems, specifically Totalmobile. You will support operational staff by maintaining system usage, ensuring data integrity, and facilitating the transition from incumbent systems. Responsibilities include liaising with various stakeholders, providing project performance reports, and ensuring effective problem-solving. Ideal candidates should possess strong initiative, effective communication skills, and a background in systems management. Opportunities for personal development and new skill learning are included.

Benefits

Personal development support

Training opportunities

Qualifications

• Experience in managing work management systems.
• Ability to support and engage with users effectively.
• Strong initiative and capability in problem-solving.

Responsibilities

• Maintain system usage for operational staff.
• Support the transition to Totalmobile.
• Provide weekly project performance reports.
• Liaise with clients and stakeholders to resolve issues.

Skills

System management

Problem solving

Data integrity

Communication

Initiative

Tools

Totalmobile

Power BI

Job description

We are looking for individuals to be responsible for maintaining and optimising our work management systems, one of which is Totalmobile. You will be supporting teams to maximise the use of systems within our Infrastructure Teams. Our aim is to improve processes and employee experiences through the development of technology offering across our Business Unit. Data captured by the Site Teams will support reporting and provide an overall real-time performance of where the Infrastructure Teams are at any given time. This is a very dynamic requiring individuals who are going to take initiative and problem solve without support. We will offer support with personal development and the ability to learn new skills and training as you go.

Responsibilities

• Maintain system usage for office and site based operational staff
• Support and grow a wider Super User network who will help with simpler tasks within the system
• Supporting the transition from incumbent systems to Totalmobile
• Maintain and enable sub-contractors access to the Totalmobile Portal
• Point of contact for problem solving configuration of Totalmobile and new set ups and changes.
• Maintaining data integrity and configs consistency.
• Working with the wider team on projects such as Power BI dashboards and client integrations.
• Support with testing enhancements and new functionality releases.
• Liaise with clients, suppliers, and internal stakeholders to resolve data challenges.
• Working closely with the technical support team directly at Totalmobile.
• Keeping guidance documents, process maps video tutorial library is kept up to date. This task will be done alongside our Training and Engagement Lead.
• Ensuring data capture is maintained to facilitate project performance reporting.
• Provide weekly project performance reports to operational leads.
• As and when required, travel to operational sites and support requirements from the Teams.