Data Support Engineer

Quberesearchandtechnologies; Greater London; On-site; GBP 45,000 - 65,000; Full time

Job summary

Qube Research & Technologies (QRT) seeks a technically skilled Data Support Engineer to assist quantitative researchers and traders in navigating and using extensive datasets. You will support all data users, contribute to documentation, and ensure data quality.

You will onboard new hires, train on data tools and processes, manage JIRA workflows, and help extend data coverage across live collections and backfills.

Qualifications

• Bachelor's degree in Data Science, Computer Science, Finance, or related field required.
• Experience in data support, IT helpdesk, or technical support, preferably in finance.
• Strong command of Python and data libraries.
• Proficiency with data systems, pipelines, and APIs.
• Experience with JIRA or similar project management tools.
• Strong problem-solving, communication, and attention to detail.

Responsibilities

• Provide first-line support to researchers and traders for data access and usage.
• Collaborate with data engineers to resolve data issues.
• Onboard new hires and train them on data tools and processes.
• Manage JIRA workflows, track support requests, and ensure timely resolution of data issues.
• Contribute to data documentation.
• Contribute to extending data coverage (live collection and backfills).

Skills

Python

Data libraries

Problem solving

Communication

Attention to detail

Education

Bachelor's degree in Data Science, Computer Science, Finance, or related field

Tools

JIRA

APIs

Data pipelines

Data systems

Job description

Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology and trading expertise has shaped QRT's collaborative mindset which enables us to solve the most complex challenges. QRT's culture of innovation continuously drives our ambition to deliver high quality returns for our investors.

Your future role within QRT

This team is integral to the firm’s success. We are seeking a technically skilled Data Support Engineer to support quantitative researchers and traders in navigating and using extensive datasets. You will support all data users, contribute to documentation, and ensure data quality.

• Provide first-line support to researchers and traders for data access ad usage
• Collaborate with data engineers to resolve data issues
• Onboard new hires and train them on using data tools and processes efficiently
• Manage JIRA workflows, track support requests, and ensure timely resolution of data issues
• Contribute to data documentation
• Contribute to extending data coverage (live collection and backfills)

Your present skillset

• A Bachelor's degree in Data Science, Computer Science, Finance, or a related field
• Experience in data support, IT helpdesk, or technical support, ideally within finance
• Strong command of Python and data libraries
• Proficiency with data systems, pipelines, and APIs
• Experience with JIRA or similar project management tools
• Strong problem-solving skills, communication abilities, and attention to detail

QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance.