Data Support Engineer

Rathbones Plc; Camden Town; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

A leading wealth management firm is seeking a Data Support Engineer to assist in managing strategic data platforms. The role requires strong SQL and Snowflake skills, with responsibilities including database management, supporting data operations, and contributing to project delivery. Candidates should be collaborative and able to work under pressure in a complex environment. This permanent position offers meaningful work in a dynamic team atmosphere.

Qualifications

• Proven experience with relational databases, ideally SQL Server and/or Snowflake.
• Strong SQL skills for optimizing and troubleshooting queries.
• Ability to work autonomously in cross-functional teams.

Responsibilities

• Support operational data platforms focusing on database management and performance.
• Contribute to data pipeline deployments and service improvements.
• Identify opportunities for automation and service improvement.

Skills

Relational databases

SQL skills

Snowflake administration

Cross-functional teamwork

ITIL framework

SFTP and REST APIs

Cloud platforms (AWS/Azure)

Shell scripting

Business intelligence tools

Office365 productivity stack

Job description

Job Overview

change delivery colleagues to develop strategic data platforms and to support those platforms once operational. A balanced mix of development and support skills are used to assist us towards our strategic goals. This role is responsible for organisation of data assets, manipulation and linking of. Additional responsibilities are amongst MI systems, MuleSoft, Power Apps etc. to create business benefit.

Outcomes and Responsibilities

Collaborate with colleagues in the Group Data Office to support the organisation's data strategy and enable business change through reliable data operations. Provide operational support for data platforms, with a focus on database management, SQL performance, and Snowflake administration. Contribute to project delivery including data pipeline deployments, platform upgrades, and service improvements.

Support BAU activity through established ITIL processes, ensuring data platform stability and availability. Identify and implement opportunities for automation and continuous service improvement across data operations. Help define and maintain data operations standards and best practices for use across the wider business.

Knowledge, Skills and Experience

• Proven experience working with relational databases, ideally SQL Server and/or Snowflake.
• Strong SQL skills, including writing, optimizing, and troubleshooting queries and stored procedures.
• Familiarity with database concepts such as schemas, tables, views, indexes, and keys.
• Experience with Snowflake administration, including user roles, warehouse management, and data sharing.
• Ability to work autonomously and collaboratively within cross‑functional teams.
• Skilled at balancing delivery with support needs, and comfortable working under pressure in a complex, regulated environment.
• Experience working within the ITIL framework (incident, request, change and problem management).
• Experience with SFTP and REST APIs for data integration and exchange.
• Exposure to cloud platforms such as AWS or Azure, particularly in relation to data services.
• Experience with shell scripting (e.g., PowerShell, Bash) for automation and operational tasks.
• Familiarity with business intelligence tools such as Power BI or Business Objects is a plus.
• Comfortable using the Office365 productivity stack in a modern workplace environment.

Life at Rathbones

We aim to become an employer of choice for the wealth management sector, to achieve this we are working hard to build a diverse, equal, and inclusive workplace that motivates, develops and embraces the strengths of all our colleagues. Being part of Rathbones means you will join a team of passionate professionals in a successful culture that cares for its people. At Rathbones, we provide meaningful work, opportunities, and a voice to all. We are committed to building a team that is made up of diverse skills, experiences and abilities and encourage applications from all backgrounds. We welcome individuals who share our values.

About Rathbones

Rathbones provides individual investment and wealth management services for private clients, charities, trustees and professional partners. We have been trusted for generations to manage and preserve our clients' wealth. Our tradition of investing and acting responsibly has been with us from the beginning and continues to lead us forward. Our ambition is to be recognised as the UK's most responsible wealth manager. We see it as our responsibility to invest for everyone's tomorrow. That means doing the right thing for our clients and for others too. Keeping the future in mind when we make decisions today. Looking beyond the short term for the most sustainable outcome. This is how we build enduring value for our clients, make a wider contribution to society and create a lasting legacy. Thinking, acting and investing responsibly.

Role Title and Details

Role Title: Data Support Engineer

Department: Data

Location: London, Liverpool or Glasgow

Contract Type: Permanent

The Role Data Support Engineers work closely with