Data Solutions Lead, Data Collection Excellence

Amazon; Cambridge; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading technology company is seeking a Data Solutions Lead in Cambridge. In this role, you'll act as a trusted advisor for scientists, driving effective ML data solutions and enhancing customer relationships. Responsibilities include defining data requirements, monitoring metrics, and providing strategic recommendations for effective ML workflows. Ideal candidates have 2+ years of experience in ML data operations and outstanding customer management skills. A competitive salary and a commitment to an inclusive culture are offered.

Qualifications

• 2+ years of experience in ML data operations with strong understanding of ML workflows.
• Outstanding communication and management skills for customer consultation.
• Ability to translate complex technical concepts into practical applications.

Responsibilities

• Drive effective ML/GenAI solutions and document customer requests.
• Own relationships with customer scientists and provide technical value.
• Monitor and optimize collection health metrics for customer success.

Skills

Data creation strategies

Customer communication

Technical consultation

ML data operations

Data annotation workflows

Education

Associate's degree or equivalent

Bachelor's degree in Business or Computer Science

Tools

JSON

Python

Command Line

Job description

Description

As a Data Solutions Lead, you'll be the trusted advisor for our AGI-DS scientists, providing expert consultation on ML/Gen AI data collections and managing customer relationships. You'll drive business value through technical advisory and partnership building, creating and managing workstreams that delight our customers and deliver meaningful change for the models that back them.

Key job responsibilities

• Drive and document effective ML/GenAI solutions for customer requests, transforming complex research objectives into clear, actionable data collection requirements
• Coordinate across teams to ensure seamless delivery and stakeholder alignment
• Own relationships with customer scientists, becoming their go-to partner for ML data solutions
• Provide consultation on ML workflow capabilities, helping customers maximize value
• Monitor and optimize collection health metrics to ensure customer success
• Drive customer adoption through providing technical value and the provision of an exemplary customer experience

You’ll also:

• Guide customers on workflow feasibility and data collection best practices
• Collaborate with implementation teams to define and validate technical requirements
• Evaluate scalability of annotation scenarios and provide strategic recommendations
• Influence technical documentation and guidelines

Basic Qualifications

• Demonstrated experience in effectively defining optimal data creation strategies and executing them
• Associate's degree or equivalent work experience
• 2+ years of experience in ML data operations, with a strong understanding of data annotation/ML workflows and concepts
• Outstanding customer communication and management skills, especially in technical consultation
• Ability to translate complex technical concepts into tactical applications

Preferred Qualifications

• Bachelor's degree in Business, Computer Science, or related field
• Working knowledge of JSON, Command Line, and Python
• Project management expertise
• Technical account management experience
• Background in customer success or solution consulting

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.