Data Scientist

Sky Subscriber Services Ltd; Hounslow; Hybrid; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Free Sky TV or NOW package

Pension up to 9% employer contribution

Private healthcare

Mental health support

Dental insurance

Discounts on Sky products

Sharesave and Tech schemes

Sky VIP rewards

Job summary

Sky is seeking a Data Scientist to join the OTT Data Science & Optimisation team, delivering high-impact analytics across customer journeys, engagement and monetisation with large-scale data, experiments and predictive modelling.

You will collaborate with Product, Marketing, Commercial and Technology to build scalable data science solutions in a fast-paced international environment, applying advanced AI techniques where appropriate.

Qualifications

• Applying statistical, ML and optimisation techniques to business problems.
• Programming skills in Python and SQL.
• Experience with large-scale datasets on cloud data platforms and distributed processing.
• Positive, can-do attitude with ability to communicate findings to non-technical audiences.
• Strong logical thinking and problem-solving using innovative techniques.

Responsibilities

• Build data science solutions from stakeholder requirements.
• Identify commercial opportunities via data analysis and modelling.
• Design and deploy ML models to optimise journeys and commercial outcomes.
• Scale data science procedures and best practices.
• Apply AI techniques to enhance workflows and processes.

Skills

Statistical methods

Machine learning

Optimization techniques

Python

SQL

Tools

Python

SQL

Job description

We don't just believe in better. We make it happen.

Better content. Better products. And better careers.

Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky.

Role/Team overview

We're part of Europe's leading entertainment and communications company, serving more than 22 million customers across five countries. Within Sky Data, the OTT Data Science & Optimisation team partners with stakeholders across the UK, Italy and Ireland to use data, machine learning and AI to improve customer experiences and drive commercial growth across our streaming services.

As a Data Scientist, you'll work on high-impact initiatives spanning customer acquisition, engagement, retention and personalisation. You'll combine large-scale behavioural data, experimentation, advanced analytics and predictive modelling to identify opportunities, optimise customer journeys and support key business decisions.

Working closely with Product, Marketing, Commercial and Technology teams, you'll help develop scalable data science solutions that influence how millions of customers discover, engage with and enjoy our content. This is an exciting opportunity to apply cutting‑edge data science and AI techniques to real customer and business problems at scale in a fast‑paced international environment.

What you'll do

• Develop strong relationships with stakeholders across Group territories, build a deep understanding of business objectives and translate requirements into impactful data science solutions.
• Identify commercial opportunities through data analysis and predictive modelling to improve decision‑making and business outcomes.
• Design, develop and deploy machine learning models and predictive analytics solutions to optimise customer journeys and commercial outcomes.
• Develop, refine and scale data science procedures, frameworks and best practices to improve efficiency, consistency and impact.
• Identify and apply AI, Generative AI and Agentic AI techniques to enhance data science workflows, analytics capabilities and business processes.

What you'll bring

Essential criteria:

• Demonstrable experience applying statistical, machine learning and optimisation techniques to solve complex business problems.
• Programming skills in Python and SQL.
• Experience working with large-scale customer, transactional or behavioural datasets using cloud data platforms and distributed processing technologies.
• A positive, can‑do attitude and the adaptability to work with quickly evolving objectives, with the ability to communicate findings to non‑technical audiences.
• High levels of logical thinking and problem‑solving, with the ability to address complex problems using innovative and industry‑leading techniques.

Desirable skills and experience:

• Understanding of modern AI techniques, including Large Language Models (LLMs), Retrieval‑Augmented Generation (RAG) and Agentic AI frameworks.

Benefits and perks

There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here's a taster:

• Free Sky TV or NOW package, including Sky Sports and Sky Cinema
• Pension package with up to 9% employer contribution
• Private healthcare with mental health support
• Aviva Digital GP and dental insurance
• Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect
• Sharesave and Tech schemes
• A range of Sky VIP rewards and experiences

How you will work

We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 2 days in the office per week.

Your office base

Our Sky Group HQ. Equipped with state‑of‑the‑art technology and workspaces, there’s plenty of space to see your big ideas come to life. Here you’ll find 13 subsidised restaurants and cafes. You can re‑energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon.

Our Osterley Campus is just a 10‑minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations. Plus, there’s free onsite parking available for cars, motorbikes and bicycles.

Who we are

We're Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you'll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society.

We're an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can.

Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

To find out more about working with us, search #LifeAtSky on social media.