Data Rights & Complaints Administrator

Lendable Ltd; City of Westminster; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading fintech company in the UK is seeking a Complaints and Data Rights Administrator to manage customer complaints and data rights requests. The ideal candidate will have administrative experience, strong organizational skills, and a keen eye for detail. This role offers a flexible working arrangement, with opportunities for both remote and in-office collaboration. Excellent compensation and health benefits are provided.

Benefits

Private health insurance

Flexible working hours

Fully stocked kitchen

Qualifications

• Prior experience in an administrative role is essential.
• Ability to manage a varied workload while prioritizing tasks.
• Demonstrate good organization, prioritization, and time management skills.

Responsibilities

• Log and process customer complaints and data rights requests.
• Verify identities to ensure compliance with security protocols.
• Maintain accurate records of all data rights and complaints.

Skills

Attention to detail

Organizational skills

Knowledge of spreadsheets

Experience in a regulated environment

Tools

Customer databases

Email (Google-based)

Job description

A leading fintech company in the UK is seeking a Complaints and Data Rights Administrator to manage customer complaints and data rights requests. The ideal candidate will have administrative experience, strong organizational skills, and a keen eye for detail. This role offers a flexible working arrangement, with opportunities for both remote and in-office collaboration. Excellent compensation and health benefits are provided.