Data Protection Support Officer

Haven; England; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A leading UK hospitality company is seeking a Data Protection Support Officer to safeguard data privacy and support compliance with GDPR. The role involves managing privacy queries, creating awareness campaigns, and assisting in data protection assessments. Ideal candidates will have a strong understanding of the UK’s data protection landscape and excellent organisational skills, as well as experience in a related role.

Benefits

25 Days Holiday

20% Bonus

Discount on Haven and Warner Hotels

Access to well-being support at the O2 Arena

Learning and Development opportunities

Qualifications

• Prior experience in a data protection role is essential.
• Ability to translate privacy issues into plain language for a broad audience.
• Adaptable, flexible, and detail‑oriented approach.

Responsibilities

• Manage customer privacy queries and data subject rights requests.
• Support the creation of data privacy communications and awareness campaigns.
• Assist in root cause analysis for data protection incidents.

Skills

Strong understanding of the UK’s data protection landscape

Excellent organisational and administrative skills

Strong communication and relationship‑building skills

Problem‑solving mindset with discretion

Education

Data protection qualification

Job description

Job Title: Data Protection Support Officer

Employment Type: Permanent, Full-Time

Location: Hemel Hempstead (Hybrid – 3 days office / 2 days remote)

Salary: Competitive with annual bonus and benefits

Your Opportunity

Join Haven’s dedicated Data Protection team and play a vital role in safeguarding the privacy and trust of our guests, owners, and colleagues. As our Data Protection Support Officer, you’ll provide essential administrative, research, and advisory support to our Data Protection Officer, helping us meet our GDPR and UK Data Protection obligations. This is a varied and engaging role where you’ll be involved in everything from managing subject access requests to creating awareness campaigns, ensuring data protection is at the heart of how we operate.

Responsibilities

• Manage customer privacy queries, complaints, and data subject rights requests.
• Support the creation and delivery of data privacy communications and awareness campaigns.
• Assist in root cause analysis for data protection incidents and breaches.
• Provide input into Data Protection Impact Assessments and process reviews.
• Maintain policies, procedures, notices, and training materials.
• Undertake research on regulatory updates and trends.
• Support third‑party vendor due diligence and agreements.
• Monitor and report on data protection project milestones.
• Advise the DPO on privacy risks.
• Champion best practice across the business.

Qualifications

• Strong understanding of the UK’s data protection landscape.
• Prior experience in a data protection role.
• Excellent organisational and administrative skills.
• Ability to translate privacy issues into plain language for a broad audience.
• Strong communication and relationship‑building skills.
• Adaptable, flexible, and detail‑oriented approach.
• Experience writing processes and procedures.
• Problem‑solving mindset with discretion and confidentiality.
• Proactive approach to keeping up to date with regulations.
• A data protection qualification (desirable).

What’s In It For You?

• 25 Days Holiday
• Holiday + Bank Holidays + Holiday Buy Scheme: Annual
• Bonus: 20%
• Discount on both Haven and Warner Hotels holiday for you, family and friends
• Comprehensive wellbeing support: Access to the Bourne Leisure corporate box at the O2 Arena, London
• Exclusive discounts with corporate partners
• Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees
• Enhanced family friendly policies and pay (eligibility criteria applied)

Who Are We?

We’re part of an award‑winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead.

What’s It Like to Work with Us?

Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.

We operate a hybrid working model, meaning 50% of your working week will be spent at the office, occasionally on park, or at external events.

Recruitment Process

The interview process will be up to 3 stages and may contain a presentation or skills test, depending on the role.