Data Protection & Information Governance Practitioner Apprenticeship

Which?; City Of London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A consumer rights organization in London is seeking a candidate to support data privacy and governance. Responsibilities include handling data subject requests, assessing breaches, and providing training. Ideal candidates should have GCSEs in English and Maths as well as strong communication, IT, and administrative skills. This role involves decision-making in data protection and requires attention to detail and problem-solving abilities.

Qualifications

• Experience in responding to data subject rights requests.
• Skills in assessing incidents or breaches quickly.
• Ability to communicate complex subjects in simple terms.

Responsibilities

• Support decision making in data privacy and governance.
• Prepare reports on key privacy metrics.
• Provide advice and training on data protection.

Skills

Communication skills

IT skills

Attention to detail

Organisation skills

Problem solving skills

Presentation skills

Administrative skills

Number skills

Analytical skills

Team working

Creative

Initiative

Non judgemental

Patience

Education

GCSE in English (grade 4)

GCSE in Maths (grade 4)

Job description

Your role is to support in making decisions that are right for Which? right for consumers, and consistent with data privacy obligations. Your day-to-day responsibilities will be wide ranging and include responding to individual rights requests and assessing privacy risks & incidents, as well as providing advice and guidance more generally.,

• Responding to data subject rights requests like subject access requests
• Assessing incidents or breaches, working with colleagues to take the right actions quickly
• Helping the business protect personal data, including responding to basic data protection queries and ensuring our internal records are up to date
• Preparing reports on key privacy metrics, activities and trends, Use IT systems to manage, share and store information in accordance with data protection requirements and organisation policies.
• Communicate complex subjects in simple terms through different media (such as face to face meetings, emails, reports and presentations) to enable key stakeholders to understand what is required.
• Prepare documentation and materials for review and ratification.
• Working at times under time pressure, prioritising their workloads in order to raise and resolve areas of concern such as individual rights, breach management, FOI requests and information sharing.
• Being able to accept and deal with changing priorities related to both their own work and to the organisation, showing the flexibility to maintain high standards in a changing environment.
• Undertake data collection, data analysis, data presentation and date storage such as data incidents.
• Interpret regulation and legislation, share best practice and advise stakeholders on its application.
• Identify organisation needs and how these are applied to enquiries.
• Interpret and apply sector guidance appropriately.
• Undertake investigations and interviews in order to assess a data breach.
• Gather, analyse, use and share data to inform risk assessment and make judgements on actions to take.
• Make decisions on data protection and information governance issues raised and ensure that any areas of concern are escalated to the stakeholders.
• Provide day to day support, specialist advice, guidance and training across the organisation and external stakeholders for all matters regarding information governance and data protection.
• Identify potential data solutions and evidence the way in which they could improve data management.
• Use IT systems to manage, share and store information in accordance with data protection requirements and organisation policies.
• Communicate complex subjects in simple terms through different media (such as face to face meetings, emails, reports and presentations) to enable key stakeholders to understand what is required.
• Prepare documentation and materials for review and ratification.
• Working at times under time pressure, prioritising their workloads in order to raise and resolve areas of concern such as individual rights, breach management, FOI requests and information sharing.
• Being able to accept and deal with changing priorities related to both their own work and to the organisation, showing the flexibility to maintain high standards in a changing environment.
• Undertake data collection, data analysis, data presentation and date storage such as data incidents.
• Interpret regulation and legislation, share best practice and advise stakeholders on its application.
• Identify organisation needs and how these are applied to enquiries.
• Interpret and apply sector guidance appropriately.
• Undertake investigations and interviews in order to assess a data breach.
• Gather, analyse, use and share data to inform risk assessment and make judgements on actions to take.
• Make decisions on data protection and information governance issues raised and ensure that any areas of concern are escalated to the stakeholders.
• Provide day to day support, specialist advice, guidance and training across the organization and external stakeholders for all matters regarding information governance and data protection.
• Identify potential data solutions and evidence the way in which they could improve data management.
  GCSE in:
• English (grade 4)
• Maths (grade 4)
• Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.,
• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Analytical skills
• Team working
• Creative
• Initiative
• Non judgemental
• Patience