Data Protection Administrator

Optical Express Westfield Limited; Glasgow; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading eye care provider in Glasgow is seeking a Data Protection Administrator responsible for handling data requests and ensuring compliance with data protection regulations. This role requires knowledge of GDPR, proficiency in Microsoft Excel, and excellent communication skills. Competitive salary and staff benefits are offered, along with opportunities for career progression.

Benefits

Competitive salary

Staff benefits

Free or discounted optical products/procedures

Modern working environment

Opportunity for career progression

Qualifications

• Experience working within a data protection framework preferred.
• Full training in data protection will be provided if required.

Responsibilities

• Act as the first point of contact for all data requests.
• Investigate and process data requests using in-house systems.
• Handle all Subject Access Requests (SARs) and draft responses.
• Maintain reports and trackers on all data requests.

Skills

Knowledge of GDPR regulations

Proficient in Microsoft Excel

Excellent communication skills

Excellent time management skills

Organizational skills

Adaptable

Job description

Job Title – Data Protection Administrator

Location – Glasgow City centre

Hours of Work – Mon – Friday 9am – 5.30pm (40 Hrs pw)

Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients have trusted Optical Express with their eye care.

At Optical Express we’re committed to giving patients a world class level of service and clinical care. With over 100 clinics across the UK, Ireland, and mainland Europe, Optical Express offers a full range of eye care services from laser eye surgery, lens surgery and private cataract surgery to glasses, contact lenses and routine eye examinations.

The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.

The Role

As the Data Protection Administrator, you will be responsible for handling data requests under relevant Data Protection Regulations. You will report into the Data Protection Officer and Patient Care Manager in conjunction with our in‑house Legal team. You will also liaise with additional internal and external stakeholders, building relationships and seeking relevant input on individual data request cases when required.

Previous experience of working within a data protection framework would be preferred; however, full training in data protection and responding to subject access requests can be provided if required.

Key responsibilities include:

• Acting as the first point of contact for all data requests and queries.
• Investigating and processing data requests by utilising in‑house systems ensuring the correct information is provided for each case file.
• Responsible for handling all SARs, identifying and assessing relevant information for each request in order to draft accurate responses within statutory deadlines.
• Maintaining reports and trackers on all data requests.

Essential Skills and Qualifications:

• Knowledge of GDPR regulations when responding to data requests.
• Proficient in Microsoft Excel.
• Excellent communication and presentation skills.
• Adaptable with a flexible approach to work.
• Excellent time management skills and ability to prioritise tasks.
• A confident and professional individual who has fantastic organisational skills.
• Demonstrate confidentiality, integrity and discretion.

What’s in it for you?

• Competitive salary.
• Staff benefits.
• Free or discounted optical products/procedures.
• Modern working environment.
• The opportunity for career progression.