Data Operations Associate (Insurance) - Glasgow

Fitch; Glasgow; Hybrid; GBP 65,000 - 95,000; Full time

Benefits offered by this job

Hybrid work environment

Training and mentorship programs

Career development support

Competitive healthcare benefits

Job summary

Fitch Group is seeking a Data Operations – Associate Director (Insurance) based in Glasgow to lead data collection and governance across Fitch Group. You will ensure high data quality for insurance financials and collaborate with Ratings and Solutions teams to meet stakeholder needs.

The role emphasizes mentoring staff, defining standardized data terms, and applying AI/ML techniques to drive measurable improvements in data workflows and reporting.

Qualifications

• Experience with Insurance financial data and IFRS/GAAP principles.
• Ability to lead and mentor teams across locations.
• Understanding of data collection methodologies and governance.

Responsibilities

• Oversee collection of fundamental data across Fitch Group.
• Define data collection methodologies to meet analysts’ needs.
• Lead data stewardship and documentation of standard terms.
• Mentor and train junior staff and outsource teams.
• Prepare monthly management reports and present to stakeholders.
• Explore and adopt AI/ML techniques to improve data workflows.

Skills

Insurance data

Leadership

Stakeholder management

Data governance

AI/ML awareness

Education

CIMA ACCA ACA CFA preferred

Tools

Collibra

Data quality tooling

Job description

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Data Operations Associate (Insurance) - Glasgow

Requisition ID: 50610

Business Unit: Fitch Group

Category: Operations

Location:

Glasgow, GB

Date Posted: Sep 8, 2026

Fitch Group is currently seeking a Data Operations – Associate Director (Insurance) based out of our Glasgow office.

As a leading, global financial information services provider, Fitch Group delivers vital credit and risk insights, robust data, and dynamic tools to champion more efficient, transparent financial markets. With over 100 years of experience and colleagues in over 30 countries, Fitch Group’s culture of credibility, independence, and transparency is embedded throughout its structure, which includes Fitch Ratings, one of the world’s top three credit ratings agencies, and Fitch Solutions, a leading provider of insights, data and analytics. With dual headquarters in London and New York, Fitch Group is owned by Hearst.

Fitch's Technology & Data Team is a dynamic department where innovation meets impact. Our team includes the Chief Data Office, Chief Software Office, Chief Technology Office, Emerging Technology, Shared Technology Services, Technology, Risk and the Executive Program Management Office (EPMO). Driven by our investment in cutting-edge technologies like AI and cloud solutions, we’re home to a diverse range of roles and backgrounds united by a shared passion for leveraging modern technology to drive projects that matter to our organization and clients. We are also proud to be recognized by Built In as a “Best Place to Work in Technology” 3 years in a row. Whether you're an experienced professional or just starting your career, we offer an exciting and supportive environment where you can grow, innovate, and make a difference.

About the Team

• The Associate Director (Insurance) role will oversee the collection of fundamental data needed across Fitch Group, and will work extensively with other Data Operations teams, Fitch Ratings analytical staff and Fitch Solutions Product Owners to assure the quality of the data collected and available to stakeholders.
• The role will be a key component of the initiative to centralise, streamline and accelerate the capture/collection of fundamental data. This role will be highly influential in helping to define the collection methodology, to ensure it meets the current and future needs of Fitch’s credit ratings analysts and product workflows.
• This is a great opportunity to join a growing team responsible for all of Fitch’s fundamental data collection, supporting both Ratings and Solutions
• Exposure to the latest technology, as processes are transformed to leverage AI/ML

How You’ll Make an Impact

• Have advanced knowledge relevant to the sector and stay updated with new developments that will impact stakeholders.
• Ensure highest levels of data quality for Insurance financials, making sure data has been correctly processed by data input analysts, validated by internal data analysts, and providing constructive feedback as required.
• Understand Fitch’s business priorities and resource constraints, translating strategic initiatives into practical projects, identifying necessary stakeholder inputs.
• Take the initiative to develop ideas, with an understanding of the broader business and act in its best interests.
• Delegate tasks while maintaining ownership and manage workloads effectively, whilst adapting to changes.
• Identify trends where similar fundamental data points may be treated differently across jurisdictions, working closely with analytical teams to build consensus for an agreed standardised approach.
• Document methodologies on how various fundamental data points are defined, can be identified in financial statements, and should be captured in Fitch standardised data templates.
• Take responsibility as a lead data steward for documentation of standardised terms in Collibra.
• Act as a mentor, develop less experienced staff, and provide guidance on projects.
• Provide training and ongoing support to outsource teams capturing fundamental data, and handle exceptions to support consistent high data quality.
• Draw out underlying business needs from stakeholders, to facilitate positive solutions and manage expectations whilst communicating clearly.
• Set standards for client service/ stakeholder management, taking the lead to resolve disagreements, and handling challenging clients with professionalism.
• Take responsibility for the creation of key management reporting monthly, and present results to stakeholders on a quarterly basis.
• Lead the exploration, evaluation, and responsible adoption of AI/ML techniques to drive measurable business outcomes across data workflows and decisioning.

You May be a Good Fit if

• Experience of working with Insurance financial data, in a financial institution, accountancy, auditing, counterparty credit risk environment, with an understanding of IFRS, GAAP & wider accounting fundamental processes.
• Ability to work independently, whilst also being a strong leader with the ability to inspire others within a team environment.
• A CIMA, ACCA, ACA, CFA qualified would be preferred.
• To be a self-starter who can pick up new processes quickly and accurately.
• Have a can-do attitude to problems.

What Would Make You Stand Out

• Attention to detail, with a highly organised and methodical approach to work.
• Prior experience working with offshore teams, and or leading/ mentoring team members.
• Excellent communication and interpersonal skills.
• Desire for continued professional development.
• Knowledge of AI/ML tools and their practical applications.
• Openness to change.

Why Choose Fitch

• Hybrid Work Environment: 2 to 3 days a week in office required based on your line of business and location
• A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
• Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals
• Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
• Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
• Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe
• Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community

Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interest or any appearance of a conflict of interest. Should you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.

Fitch is proud to be an Equal Opportunity and ...