To own and continuously improve the accuracy, structure, and usefulness of Bromcom s marketing and sales data, ensuring campaigns, inbound enquiries, and customer communications are based on clean, connected information. This role underpins Bromcom s ability to run targeted, insight-driven marketing activity and future ABM programmes by delivering trusted, enriched data across all commercial systems.
Key Responsibilities
- Lead the data-cleanse and enrichment programme, linking schools, MATs, and local authorities with unique IDs.
- Manage CRM governance (Dynamics 365): field definitions, duplicates, record ownership, and source tagging.
- Build and maintain marketing segmentation lists for campaigns and outbound activity.
- Support inbound enquiry tracking defining categories, ensuring leads are logged and routed correctly.
- Collaborate with the internal BI team to ensure data feeds and field mappings align with Power BI dashboards.
- Integrate external datasets (DfE, Census, Ofsted) and qualitative insights from Voice of the Schools to fill gaps and add contextual intelligence.
- Document processes, train teams, and champion data quality across the commercial function.
- Prepare the systems and data structure for future marketing automation (ClickDimensions workflows, nurture readiness).
Success Indicators
- % reduction in duplicate records
- % completeness of MAT/school linkage
- Accuracy of lead source and inbound categorisation
- Campaign segmentation accuracy and adoption
- Documented, repeatable data processes
Skills and Experience
Essential
- Strong knowledge of Dynamics 365 CRM (or equivalent)
- Proven experience in marketing or sales data management
- Hands‑on ability to clean, enrich, and maintain datasets
- Understanding of marketing segmentation and GDPR principles
- Advanced Excel / Power Query skills
- Detail‑driven, organised, and collaborative working style
Desirable
- Experience with public‑sector or education datasets (DfE, Ofsted, Census)
- Familiarity with marketing automation tools (ClickDimensions, HubSpot, Eloqua)
- Process mapping or light project‑management experience