Data Integrations Support and Projects Officer

The Wildlife Trusts; Nottingham; On-site; GBP 30,000 - 40,000; Full time

Job summary

An environmental organization in the United Kingdom is seeking a self-motivated Data Integrations Support and Projects Officer to enhance data integrations across digital platforms. The role includes supporting API integrations, troubleshooting issues, and collaborating with a federation of colleagues. Ideal candidates will have practical IT support experience and strong communication skills. This is a great opportunity to develop within a meaningful organization committed to diversity and inclusion.

Qualifications

• Experience in supporting data integrations across digital platforms.
• Ability to provide end-user support for cloud and digital platforms.
• Capable of troubleshooting data integrations.

Responsibilities

• Support and develop data integrations across digital platforms.
• Provide end-user support for cloud and digital platforms.
• Troubleshoot data integrations and work with APIs.

Skills

Practical experience in an IT support environment

Troubleshooting data integrations

Working with APIs in business process automation

Strong communication skills

Analytical thinking

Excellent customer care skills

Self-motivated

Ability to manage workloads

Job description

Overview

We are looking for a self‑motivated Data Integrations Support and Projects Officer to support and develop data integrations across our digital platforms, including CRM and websites.

Responsibilities

• Support and develop data integrations across digital platforms, including CRM and websites.
• Provide end‑user support for cloud and digital platforms.
• Troubleshoot data integrations and work with APIs in business process automation.
• Collaborate with colleagues from across the Wildlife Trusts federation.
• Manage and prioritise workloads to ensure the best outcomes for IT service users.

Qualifications

• Practical experience in an IT support environment.
• Experience troubleshooting data integrations and working with APIs in a business process automation context.
• Knowledge of cloud and digital platforms.
• Strong communication skills; able to explain complex information to non‑IT colleagues.
• Analytical thinker with up‑to‑date technical knowledge across a broad range of platforms.
• Excellent customer care skills.
• Self‑motivated with a willingness to develop new skills and use new technologies.
• Ability to manage and prioritise workloads.

EEO and Accessibility

We particularly encourage applications from people who are underrepresented within our sector, including people from minority backgrounds and people with disabilities. We are committed to creating a movement that recognises and truly values individual differences and identities. Please let us know if you require any adjustments to make our recruitment process more accessible.

We are an equal opportunity employer. As a Disability Confident employer we offer an interview to anyone with a disability that meets all the essential criteria for the post.

Please do not use artificial intelligence tools to assist you in completing the application form. We may not accept applications completed using AI tools.