Data Governance Manager

Diabetes UK; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading health charity in the UK is seeking a Data Governance Manager to lead the development of data governance frameworks and processes. This role involves ensuring the integrity and quality of customer data while creating best-in-class policies. Candidates should have experience in data governance and a passion for continuous improvement. The position offers competitive benefits including a health cash plan and developmental opportunities.

Benefits

Health cash plan

Early finish Fridays

Learning and Development opportunities

Qualifications

• Experience in leading data governance initiatives.
• Strong understanding of data quality assurance practices.
• Ability to create and implement data governance frameworks.

Responsibilities

• Lead the creation of data governance policies and procedures.
• Ensure customer data is protected and used appropriately.
• Facilitate improvement of master data management and data quality.

Skills

Data governance systems

Data quality management

Master data management

Continuous improvement

Job description

Job Introduction

Our Data & Insights team at Diabetes UK empowers the organisation to make informed, impactful decisions that improve outcomes for people living with diabetes. We are also guardians of our customer data (donors and people at risk of or living with diabetes). Join us as our Data Governance Manager at Diabetes UK leading a team of business analysts.

This is a highly influential and impactful role within our newly created Data & Insights team and an active member of its leadership team. If you are passionate about making a difference to people's healthcare outcomes and you are looking for an exciting new opportunity to bring your expertise in development and management of efficient data governance systems and processes to a forward‑looking organisation we want to hear from you.

You will be across the organisation to ensure we have best‑in‑class policies and procedures that are adequately documented to protect our customer data, and readily accessible ensuring it is correct at point of entry and used appropriately to maximise our opportunities for up‑selling and cross‑selling. Now we have a new CRM live we are refreshing our data strategy and you will be pivotal in creating the data governance frameworks, processes and consents to improve master data management, data quality and completeness. With a passion for continuous improvement and the ability to join the dots you will be a key player in our ambition to link several systems to create a single source of truth and that will also result a smoother customer experience at sign‑up/registration.

Fundraising Roles only

Diabetes UK is committed to fundraise in a way that is legal, open, honest and respectful and expects all staff and volunteers to share this commitment. We are registered with the Fundraising Regulator and you will be expected to adhere to the Code of Fundraising Practice.

Benefits & Compensation

We have some amazing benefits available which we are proud to be able to offer. We have a health cash plan available, early finish Fridays, access to an incredible Learning and Development offer, and much more. Please refer to the job description pack to find out more about what benefits you can access if you become an employee of Diabetes UK.

About the Company

For nearly 5 million people with diabetes in the UK, there's no day off. At Diabetes UK, we fight day in, day out for better care, treatment and support. We won't stop until diabetes can do no harm. With more people than ever living with diabetes and millions more at risk of developing type 2, our work has never been more needed. We make sure they get the care and support needed to live well with diabetes and avoid devastating complications. We fund critical research, which has led to life‑changing discoveries – like the first insulin pen and programmes to put type 2 diabetes into remission. Now, we want to do this for everyone and find a cure. We can't do any of this without you. Our staff are passionate and determined about helping everyone affected by diabetes.

Our Commitment to Equity, Diversity, and Inclusion

Diabetes does not affect everyone equally and as a charity we are committed to equity, diversity and inclusion. We seek to better reflect those we serve. This means we actively seek to reach a diverse pool of candidates in our recruitment processes and particularly welcome applications from groups currently underrepresented at senior level, including those from Black, Asian and other ethnic minority backgrounds. It also means if you have a disability or long‑term condition, we're happy to consider any reasonable adjustments you might need to take part in the process and succeed in the role, just let our HR team know via [e-mail]

Interview & Application Details

Interview date: 06/01/2026. Please note that all job offers are subject to you providing acceptable evidence of your eligibility to work in the UK, satisfactory references and a DBS check if applicable for this role. If you have any questions, please contact [e-mail].