Data Centre Technician , Data Centre Operations

Amazon Jobs; East Hagbourne; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading technology company in East Hagbourne is seeking individuals for data center roles focused on troubleshooting hardware and network events. The ideal candidates will have extensive experience in Computer Hardware and Networking, a valid driver's license, and be willing to work rotating shifts. Join a diverse team committed to maintaining the highest standards in a dynamic environment.

Qualifications

• 3+ years of experience in Computer Hardware and Computer Networking.
• Candidates must possess a valid driver's license and own vehicle.
• Willingness to work rotating shifts and weekends.

Responsibilities

• Troubleshooting facility and rack-level events within SLAs.
• Perform root cause analysis of equipment failures.
• Respond to emergency calls as part of on-call rotation.

Skills

Computer Hardware experience

Computer Networking experience

Networking with CCNA and/or Network+ certifications

Experience with CISCO and Juniper networking devices

Education

Associate’s degree or higher in IT-related field

Job description

AWS Infrastructure Services

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain and we’re looking for talented people who want to help.

Overview

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Responsibilities

• Troubleshooting of facility and rack-level events within internal Service-Level Agreements (SLAs)
• Perform root cause analysis of equipment failures
• Ensure all safety procedures are adhered to while performing work
• Respond to off hour emergency calls per on call rotation for any one of the region’s sites
• Fully comply with all physical security procedures and policies
• Must be commutable to the Thames Valley Region

Qualifications

• 3+ years of Computer Hardware experience
• 3+ years of Computer Networking experience
• Associate’s degree or higher in IT-related field applicable certifications or/and equivalent professional or military experience
• Networking experience with CCNA and/or Network+ certifications; experience with CISCO, Juniper and other commodity networking devices
• Previous experience working in a Data Centre environment (racking & stacking gear, cable management, hot & cold aisle containment)
• All candidates must possess a valid driver's license, their own vehicle, and will need to pass a driving record check to operate company vehicles
• Travel between sites/locations during the workday may occur
• UK national and able to obtain and maintain a UK Government Security Clearance
• Data Centres are 24/7 environments. All interested candidates must be willing to work rotating shifts (day/night) as well as weekends
• Commute to the Thames Valley Region

Benefits

Amazon is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit the Amazon accommodations page for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.