Data Centre Technician

AMB Recruitment Group; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A recruitment agency in the UK is seeking candidates for a role centered around structured cabling and Data Centre administration tasks. Responsibilities include troubleshooting and testing cabling systems, assisting with hardware installations, and maintaining organized records and stock levels. Applicants should have relevant experience in cabling installation and data entry tasks. This position requires effective communication with clients and third parties to ensure seamless operations in a busy environment.

Qualifications

• Experience with structured cabling installation and design.
• Ability to troubleshoot and test cabling using specialized equipment.
• Proficiency in data entry and administration tasks.

Responsibilities

• Install, maintain and troubleshoot structured cabling.
• Assist with hardware installations including switches and cabinets.
• Liaise with third parties for out-of-hours support and installations.
• Perform essential Data Centre Maintenance tasks.
• Maintain organized stock levels and update data centre records.

Job description

Cabling & Administration :

• Installation and decommission of Structured Cabling and Design upon request, including termination of patch panels & patch leads, cable management and various patch lead connectivity.
• Troubleshoot and test structured cabling using Fluke equipment, producing supporting certification.
• Assist client with hardware installations upon request, including server switches, floor standing cabinets etc.
• Liaise and assist third parties on behalf of client with out of hours support, including hardware installations, troubleshooting or escorting duties.
• Carry out essential Data Centre Maintenance Tasks including Cabinet, PDU and Containment Modifications.
• Adhere to client processes, including communicating updates verbally and via email during works to be provided, and once tasks have been completed.
• Undertake necessary administration and data entry, using platforms including Service Now, Microsoft Office 365, SmartView and other customer portals.
• Raise tickets on the co-location providers customer portal, working with the co-location field engineers to resolve any issues.
• Review and approve site access requests via access control ticketing system, liaising with third parties on behalf of client.
• Create and update patching schedules for each Data Centre task upon completion.
• Update and maintain data centre site stock lists after task completion, sending the updated version to client via email.
• Maintain stock levels, advising when client needs to order materials, whilst ensuring an staging area is clean and organised.
• Ensure verbal or written client approval is sought before carrying out an on-site tasks or duties