Data Centre Technician

Vultr; City Of London; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading cloud infrastructure company in London is seeking a Data Centre Technician for a 6-month contract role. You will manage support requests and ensure smooth operation of data centre infrastructure. The ideal candidate has over 5 years of experience in installation and troubleshooting of network equipment. This role offers competitive medical benefits and professional development reimbursement.

Benefits

100% company-paid medical, dental, and vision premiums

401(k) plan with company match

Professional Development Reimbursement of $2,500

Increased PTO at anniversary milestones

$500 first year remote office setup reimbursement

Qualifications

• 5+ years’ experience as a Data Centre Technician or similar role.
• Strong understanding of servers and network hardware.
• Proven experience in troubleshooting and upgrading servers.

Responsibilities

• Managing day-to-day support requests for the data centre.
• Installing and maintaining servers and network equipment.
• Coordinating with facilities teams on power and cooling.

Skills

Installation of server and network equipment

Troubleshooting skills

Organizational skills

Time-management skills

Communication skills

Job description

Vultr is on a mission to make high‑performance cloud infrastructure easy to use, affordable, and locally accessible for enterprises and AI innovators around the world. With 32 cloud data center locations around the world, Vultr is trusted by hundreds of thousands of active customers across 185 countries for its flexible, scalable, global Cloud Compute, Cloud GPU, Bare Metal, and Cloud Storage solutions. Founded by David Aninowsky and self‑funded for over a decade, Vultr has grown to become the world’s largest privately‑held cloud infrastructure company.

Vultr Cares

• Excellent Medical Benefits w/ 100% company‑paid premiums for employee only plan + 100% company‑paid dental & vision premiums
• 401(k) plan that matches 100% up to 4% with immediate vesting
• Professional Development Reimbursement of $2,500 each year
• 11 Holidays + Paid Time Off Accrual + Rollover Plan + take your birthday off
• Commitment matters to Vultr! Increased PTO at 3 year & 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year
• $500 first year remote office setup + $400 each following year for new equipment
• Internet reimbursement up to $75 per month
• Gym membership reimbursement up to $50 per month

Join Vultr

As a Data Centre Technician, you’ll be responsible for managing day‑to‑day support requests and ensuring the smooth operation of our data centre infrastructure located on‑site in London. This is a 6‑month contract role with potential for extension. Contractors will engage on an independent basis (Outside IR35) through their own Ltd company or an approved umbrella partner.

What to Expect

• Installing and carrying out ongoing maintenance on servers and network equipment - including racking and stacking servers and switches, cabling, and configuring devices.
• Responding promptly to reported server, network, and infrastructure incidents.
• Coordinating with facilities teams to ensure power, cooling, and other building services are operating correctly; coordinating maintenance and escalating any outages where necessary.
• Running hardware diagnostics and replacing faulty components in a timely manner.
• Working with vendor engineers to resolve warranty issues quickly and effectively.
• Proactively identifying issues and opportunities to improve efficiency, and developing action plans to address them.
• Setting up, maintaining, and documenting spare parts inventory.
• Working alongside Vultr’s engineering teams on cybersecurity and network performance.
• Upgrading internal system components such as CPUs, memory, hard drives, and network cabling.
• Keeping detailed records of infrastructure, maintenance activities, and physical inventory.
• Escalating technical issues where required to ensure swift resolution.
• Ensuring all work adheres to Vultr’s on‑site safety, access, and data‑handling protocols.

What We’re Looking For

• 5+ years’ experience working as a Data Centre Technician or in a similar hands‑on role involving installation, configuration, and troubleshooting of server and network equipment.
• Ability to operate autonomously and deliver outcomes to agreed timelines within the facility.
• Strong understanding of servers, network hardware, and data centre services such as power, cooling, and cross‑connects to service providers.
• Proven experience troubleshooting, building, repairing, and upgrading servers.
• Excellent organisational and time‑management skills.
• Clear and confident communication skills.
• Comfort working in a high‑availability environment with 24/7 infrastructure.
• Capable of working the following shift: Monday to Friday, 9:00 a.m. – 5:00 p.m. (UK time, BST/GMT depending on season).

Vultr is committed to an inclusive workforce where diversity is celebrated and supported. All employment decisions at Vultr are based on business needs, job requirements, and individual qualifications.

Vultr regards the lawful and correct use of personal information as important to the accomplishment of our objectives, to the success of our operations and to maintaining confidence between those with whom we deal and ourselves. As such the use of various key privacy controls enables Vultr’s treatment of personal information to meet current regulatory guidelines and laws.

Workforce members have the right under US state law where and when applicable and certain other privacy and data protection laws, as applicable, to: fair and equal treatment, knowing what personal data we gather and retain, for what purpose, and the ability to access and/or delete such data. You also have the right to opt out of communications from Vultr and approved third‑parties at any time.

Voluntary Self‑Identification

For government reporting purposes, we ask candidates to respond to the below self‑identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Voluntary Self‑Identification of Disability

Form CC‑305

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