Data Centre Team Leader

ICTS (UK) Limited; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading security services provider is seeking reliable and technology-savvy Team Leaders in the City of London to ensure safety and security at their Data Centre client sites. This role involves managing access control, patrolling premises, and responding to customer inquiries. Candidates must have an SIA license and excellent communication skills. Competitive wages and full training are offered.

Benefits

Personal Pension Scheme

Health Insurance Scheme

Discount shopping platform

Employee Assistance Programme

Cycle to Work Scheme

Qualifications

• Must possess an SIA Door Supervision (DS) or Security Guarding (SG) license.
• Five years' checkable history and references are required.
• Must pass a criminal records check (CRC).

Responsibilities

• Manage access control for employees, visitors, and contractors.
• Patrol the premises to deter and detect issues.
• Check and challenge ID passes professionally.
• Monitor fire, security, and building systems including CCTV.
• Respond to customer requests and queries.

Skills

Excellent communication skills

Organisational skills

Interpersonal skills

Calm under pressure

Customer service experience

Education

SIA Door Supervision or Security Guarding license

SIA Public Space Surveillance (PSS) license (CCTV)

First Aid qualification

Job description

Overview

ICTS are looking for reliable and technology savvy Team Leaders to ensure the security and safety of premises and people amongst the sites of our new Data Centre client in the Slough area.

You'll be required to work a 3 days, 3 nights, 3 off shift pattern, averaging 56 hours a week.

ICTS are rapidly becoming the number one Security provider for Data Centres in the UK, and are the number one payer for Data Centre Security Officers in the UK. Your wages will reflect that with a competitive wage compared to local Data Centres.

Responsibilities

• Managing access control for buildings and car-parks - for employees, visitors, and contractors.
• Patrolling the buildings, car parks, and grounds to deter and detect problems.
• Checking and challenging ID passes with a professional and friendly approach.
• De-activating and activating alarms, and unlocking and locking buildings, rooms, external barriers and gates to ensure that no unauthorised personnel or hazards are on site.
• Fire, security and building systems monitoring, including CCTV.
• Identifying and reporting Health & Safety issues and carrying out first aid if necessary.
• Responding to customer requests and queries.
• Maintaining records including incident reports using computer- and paper-based systems.
• Escalating any issues and incidents to the client.
• Logging all duties carried out on your shift.

Requirements

• An SIA Door Supervision (DS) or Security Guarding (SG) license is essential, and to succeed in this role you will also need:
• Excellent communication, organisation and interpersonal skills
• The ability to remain calm and professional under pressure
• Experience in a customer-facing role, ideally in security
• Five years' checkable history and references
• To pass a criminal records check (CRC) to the required standards

Preferred qualifications

• SIA Public Space Surveillance (PSS) (CCTV) licence
• First Aid qualification
• Experience in a similar role

Benefits

• Full training, uniform and health and safety equipment are provided, and you will also have access to:
• Personal Pension Scheme
• Health Insurance Scheme
• Discount shopping platform
• Employee Assistance Programme
• Cycle to Work Scheme

Established in 1987, ICTS specialises in the provision of integrated security and customer services within the most demanding environments. ICTS works with major public attractions, leisure, financial, retail, public sector, transport and government bodies. We take our commitment to principles of fairness and mutual respect for people of all faiths and cultures seriously and we expect our employees to do the same.