Data Centre Security Officer London - £13.99 per hour

Workrate; Greater London; Vor Ort; GBP 26.000 - 38.000; Vollzeit

Zusammenfassung

Workrate is seeking dedicated Security Officers to safeguard data center facilities, delivering professional front-of-house service while enforcing strict physical security and access control. You will work across plant areas, server halls, and perimeter security, coordinating with engineers and client representatives to uphold compliance and respond to incidents.

Candidates should hold a valid SIA license and have IT skills with experience in security environments; 24/7 shift patterns may be

Qualifikationen

• Experience in data center or critical infrastructure security.
• Understanding of access control, compliance and audits.
• Strong customer service mindset for enterprise clients.
• Ability to work in a fast-paced, high-security environment.
• Excellent written and verbal communication.

Aufgaben

• Manage and control access to the data center using access control systems.
• Verify and authorize access for customers, contractors, and internal teams.
• Conduct patrols to ensure facility integrity across areas.
• Monitor CCTV and alarm systems and respond to incidents.
• Provide front-of-house support, including check-in and escorting.
• Respond to incidents, emergencies, and escalations per procedures.
• Maintain logs and compliance records.
• Support maintenance, deliveries, and high-risk works.
• Collaborate with site operations and client representatives.

Kenntnisse

Access control

Customer service

Situational awareness

Communication

Audit compliance

Security operations

Tools

Access control systems

Jobbeschreibung

Role Overview

We are seeking professional and highly dependable Dedicated Cover Officers to support operations across data center facilities. These sites are critical infrastructure environments supporting global enterprise customers, requiring the highest standards of physical security, access control, and customer service.

The Security Officer will play a key role in protecting client assets, ensuring compliance with strict security protocols, and delivering professional front-of-house experience for customers, engineers, and stakeholders.

Key Responsibilities

• · Manage and control access to the data center using access control systems, visitor management platforms, and security software.
• · Verify and authorize access for customers, contractors, and internal teams in line with / security policies.
• · Conduct internal and external patrols to ensure the integrity of the facility, including plant areas, server halls, and perimeter security.
• · Monitor CCTV and alarm systems, responding proactively to incidents or breaches.
• · Provide professional front-of-house support, including customer check-in, escorting, and audit compliance.
• · Respond to incidents, emergencies, and escalations in line with site-specific procedures and SLAs.
• · Maintain accurate logs, incident reports, and compliance records (including audit trails)
• · Support operational teams during maintenance activities, deliveries, and high-risk works.
• · Work collaboratively with site operations, engineering teams, and client representatives.

Skills & Experience

• · Previous experience in data center, critical infrastructure, or corporate security environments highly desirable
• · Understanding of access control, compliance, and audit requirements (e.g., ISO standards, customer audits)
• · Strong customer service mindset with the ability to interact with enterprise clients professionally.
• · Excellent diligence and situational awareness
• · Ability to work in a fast-paced, high-security environment with strict procedures.
• · Effective communication skills with the ability to elevate issues appropriately.

Essential Requirements

• · Valid SIA License (Door Supervisor or Security Guarding)
• · Competent IT skills (Microsoft Office, access control systems, ticketing/logging tools)
• · Ability to work 24/7 shift patterns (days and nights)
• · Strong written and verbal communication skills
• · Ability to assess risk and respond quickly to incidents.
• · Eligibility to work in high-security environments (background checks may apply)

Desirable Experience

• · Experience working in Data Centers or similar hyperscale / colocation data center environments.
• · Knowledge of permit-to-work systems, remote hands processes, and customer access procedures
• · Familiarity with health & safety protocols in critical environments