Data Centre Operations Lead — 12-Month Contract

NP Group; West of England; On-site; GBP 92,000 - 111,000; Full time

Job summary

NP Group is seeking an experienced Data Centre Operations Manager for a Bristol-based, 12-month contract. You will own end-to-end operations of critical data centre facilities, ensuring uptime, safety, and compliance while leading a capable team.

You will drive improvements, manage vendors, budgets and governance, and coordinate across technology, risk, property and business stakeholders to align operational goals in a global client environment.

Qualifications

• 8+ years in data centre operations with 5+ years in a management role.
• Strong knowledge of HV/LV electrical, UPS, generators, cooling, BMS/EMS.
• Proven track record delivering construction, fit-out or migration projects in live sites.
• Experience setting and managing SLAs, KPIs and contractor panels; budgeting.
• Hands-on incident leadership and calm decision-making.
• Confident communicator to executives, customers and technical teams.
• Understanding of H&S legislation and safe work practices.
• Tertiary qualification in IT, engineering or business; MBA valued.
• Industry certs such as DCPRO or Data Centre Design are desired.
• High voltage operations and switching training.
• ITIL certification or strong ITIL experience.
• DCIM tooling and data analytics / dashboards experience.
• Background in cyber security or risk in regulated sectors.
• Experience in large, matrixed organizations across multiple sites.

Responsibilities

• Own day-to-day operation, availability and performance of data centre facilities and related systems.
• Lead 24x7 incident response and coordinate teams to resolution and RCAs.
• Plan and deliver infrastructure projects inside live environments (fit-outs, upgrades, migrations).
• Manage facility maintenance vendors and contractors against SLAs and KPIs.
• Develop OPEX/CAPEX forecasts and governance, with regular leadership reporting.
• Champion safety, security, and compliance across all site activities.

Skills

Data centre ops

Management experience

Critical facilities

Incident leadership

Executive communication

SLA/KPI management

Budget management

DCIM / Power BI

Cyber security / risk

Multi-site / matrix org

Education

MBA or equivalent

IT/Engineering/Business degree

DCPRO / Data Centre Design

High voltage training

ITIL certification

Tools

Power BI

DCIM tools

Job description

NP Group is seeking an experienced Data Centre Operations Manager for a Bristol-based, 12-month contract. You will own end-to-end operations of critical data centre facilities, ensuring uptime, safety, and compliance while leading a capable team.

You will drive improvements, manage vendors, budgets and governance, and coordinate across technology, risk, property and business stakeholders to align operational goals in a global client environment.