Data Centre Cabling Engineer

NG Bailey IT Services; Croydon; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading engineering and services company in the UK is seeking a Data Centre Cabling Engineer in Croydon. In this critical role, you will support Data Centre operations, ensuring connectivity and robust infrastructure. Your expertise in Structured and Voice Cabling systems, along with certifications such as CCNA or CompTIA Network+, will be essential. The position requires strong problem-solving skills, customer engagement, and the ability to work efficiently in a shift-based environment.

Benefits

Professional development support

Inclusive company culture

Opportunity for progression

Qualifications

• Solid working knowledge of networking, able to rack/stack and upgrade networking equipment.
• Experienced in the installation of Structured Cabling Systems.
• Able to locate and rectify faults on structured cabling systems.

Responsibilities

• Ensure all calls are delivered within Service Level Agreements (SLA).
• Monitor quality and productivity against programme.
• Interface with customers professionally.

Skills

Networking knowledge

Structured Cabling installation

Cabling and patching for copper and fibre

Customer engagement

Fault finding on cabling systems

Education

Cisco CCNA or CompTIA Network+ certification

ITIL Foundation

Certified Network Cable Installer (CNCI)

Tools

Fluke Analysers

Nlyte

iPatch imVision

Job description

Data Centre Cabling Engineer

Croydon

Permanent

Shift based - 14 days on and 7 days off

We’re looking for a Data Centre Engineer (Managed Services Engineer - Structured Cabling) to play a key role in supporting our Data Centre operations in Croydon. In this role, you’ll be at the heart of our mission - to ensure seamless connectivity and robust infrastructure through hands‑on Data Centre Operations. You’ll provide support on an 8‑hour shift (14 days on and 7 days off), keeping critical systems smoothly running for our clients.

We would like you to bring your expertise in the installation and fault‑finding of Structured and Voice Cabling systems and preferably hold or be working towards CCNA (Cisco Certified Network Administrator) or CompTIA Network+ certification.

As a Data Centre Engineer, you’ll be the go‑to expert for tackling service calls – whether it’s resolving faults, provisioning new solutions or driving Business as Usual (BAU) projects and approved change works. You’ll also ensure that all calls allocated to you are delivered within NG Bailey’s client Service Level Agreements (SLA).

Key Deliverables

• Be responsible for ensuring all calls allocated are delivered within NG Bailey’s client Service Level Agreements (SLA).
• Monitor quality and productivity against programme and maintain daily site records and reports.
• Ensure design and installation meet internal and client specifications and statutory requirements.
• Have evident experience working within Live Customer sites.
• Have evident experience in the installation of Structured and Voice Cabling Systems.
• Be fully conversant with the set‑up and operation of Fluke Analysers.
• Locate and rectify faults on structured cabling systems.
• Demonstrate the ability to interface with customers with a professional and informative approach.

Qualifications

• Solid working knowledge of networking, able to rack/stack, decommission, upgrade networking equipment and devices.
• Proven experience with the installation of Structured Cabling Systems.
• Strong cabling and patching background for both copper and fibre.
• Fully conversant with the set‑up and operation of Fluke Analysers.
• Able to locate and rectify faults on structured cabling systems and standalone.
• Working towards or currently holding a Cisco CCNA or CompTIA N+ qualification.
• ITIL Foundation.
• Certified Network Cable Installer (CNCI).
• Knowledge of Nlyte and/or iPatch imVision.
• Experience with voice systems.
• IOSH Working Safely.
• Lone working; the ability to work remotely.
• Ability to engage with customers in a professional, clear and confident manner, delivering information that builds trust and strengthens relationships.

Next Steps

As a business, we’re on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation.

We will do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met.

About Us

We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training.

Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward‑thinking approach allows us to work on fantastic ground‑breaking projects, providing solutions using the latest tools and technologies.

Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.