Data Center Technician – 24/7 Operations & Troubleshooting

Amazon; Newcastle upon Tyne; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading technology firm in Newcastle upon Tyne seeks a Data Centre Technician to join its diverse team, responsible for maintaining system reliability. The ideal candidate will troubleshoot technical issues across various platforms, execute small projects, and participate in high-impact project deliveries. Candidates must have a solid understanding of data center operations and hold relevant certifications. This position includes 24/7 shift coverage. Opportunities for mentoring and career growth are available within a culture that values inclusivity.

Benefits

Mentorship programs

Career growth opportunities

Inclusive team culture

Qualifications

• Experience working in a data center environment, including racking and stacking gear.
• Networking experience with CCNA and/or Network+ certifications required.
• Ability to perform root-cause analysis of equipment failures.

Responsibilities

• Maintain a high level of system reliability by resolving trouble tickets efficiently.
• Participate in team meetings for metrics analysis and project status updates.
• Help define metrics to improve customer uptime.

Skills

Troubleshooting

Problem Solving

Linux server issues

Technical Documentation

Education

Associate’s degree in IT-related field

Tools

CISCO networking devices

Juniper networking devices

Job description

A leading technology firm in Newcastle upon Tyne seeks a Data Centre Technician to join its diverse team, responsible for maintaining system reliability. The ideal candidate will troubleshoot technical issues across various platforms, execute small projects, and participate in high-impact project deliveries. Candidates must have a solid understanding of data center operations and hold relevant certifications. This position includes 24/7 shift coverage. Opportunities for mentoring and career growth are available within a culture that values inclusivity.