Data Center service Category Commercial Manager

TikTok; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

TikTok is seeking an experienced procurement professional to lead end-to-end processes for data center construction, delivery, and operations in EMEA. You will engage suppliers, negotiate contracts, monitor performance, and drive governance across Strategy, Engineering, Operations, and Capacity Planning teams.

The role emphasizes deep knowledge of the data center ecosystem, portfolio management, cost analysis, risk assessment, and collaboration with cross-functional partners to support rapid

Qualifications

• 5+ years in procurement, supply chain, construction, or data center operations.
• Experience managing end-to-end procurement cycles, including supplier engagement, contract negotiation, and performance monitoring.
• Strong analytical and problem-solving skills for cost analysis and risk assessment.
• Excellent communication and stakeholder management across functions.
• Solid organizational and project management skills with a track record of delivering complex initiatives on time.
• Knowledge of data center solutions and regional supplier landscape is a plus.

Responsibilities

• Partner with cross-functional teams to understand business needs and onboard qualified suppliers.
• Drive end-to-end procurement process from sourcing to contract execution and supplier performance monitoring.
• Engage with major providers and solution vendors across the region for data center needs.
• Deliver portfolio management, total cost analysis, and procurement governance for stakeholders.
• Develop long-term procurement strategies aligned with growth and infrastructure demands.

Skills

End-to-end procurement

Supplier engagement

Contract negotiation

Cost analysis

Risk assessment

Stakeholder management

Education

Bachelor's degree in Engineering/Business/Supply Chain/Finance

Master's degree or MBA (preferred)

Job description

Responsibilities

Role Overview To support TikTok's rapid growth and manage massive platform content, the infrastructure team is building hyper‑scale data centers globally that host hundreds of thousands of servers. This role is responsible for end‑to‑end procurement across data center construction, delivery, and operations—including Fit‑out, Cabling, and service contracts, to enable high‑standard delivery and operational excellence in EMEA. You will partner with Strategy, Engineering, Operations, Capacity Planning, and Global Supply Chain teams to develop impactful procurement solutions that drive strategic business outcomes.

• Partner with cross‑functional teams to understand business needs, engage and onboard qualified suppliers, and drive the end‑to‑end procurement process—including sourcing, negotiation, contract execution, milestone monitoring, and supplier performance management.
• Leverage deep knowledge of the data center ecosystem to engage and contract with major providers and solution vendors across the region.
• Deliver comprehensive procurement solutions and practices, including portfolio management, total cost analysis, risk assessment, and overall procurement governance to internal and external stakeholders.
• Build constructive, sustainable partnerships with key business stakeholders and develop category intelligence to stay ahead of market and technology trends.
• Manage supplier portfolios and develop long‑term procurement strategies aligned with business growth and infrastructure demands.

Qualifications

Minimum Qualifications

• Bachelor's degree in Engineering, Business, Supply Chain, Finance, or a related discipline.
• 5+ years of relevant professional experience in procurement, supply chain management, construction, or data center operations.
• Proven experience managing end‑to‑end procurement cycles, including supplier engagement, contract negotiation, and performance monitoring.
• Strong analytical and problem‑solving skills, with the ability to conduct cost analysis and risk assessment.
• Excellent communication and stakeholder management capabilities, with demonstrated experience interpreting business needs and collaborating across functions.
• Solid organizational and project management skills, with a track record of leading complex initiatives to successful and timely completion.

Preferred Qualifications

• Master's degree or MBA.
• In‑depth knowledge of data center solutions, including construction, Fit‑out, cabling, and related infrastructure services.
• Familiarity with the EMEA data center market and regional supplier landscape.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.