Data & Analytics - Alteryx Support Specialist

BAE Systems .; Preston; Hybrid; GBP 48,000; Full time

Job summary

A leading defense contractor is seeking a Data & Analytics - Alteryx Support Specialist to provide technical leadership in Preston. You will oversee Alteryx service activities, manage supplier relationships, and ensure compliance with operational standards. The ideal candidate has deep knowledge of the Alteryx product suite and experience in a data-driven environment. The role offers hybrid working arrangements and various employee benefits, including a competitive pension scheme and wellness initiatives.

Benefits

Competitive pension scheme

Employee share plans

Flexible discounted health and wellbeing benefits

Green car scheme

Private health plans

Shopping discounts

Potential annual incentive

Qualifications

• In-depth knowledge of Alteryx Designer; familiarity with Server is advantageous.
• Solid experience in a data-driven environment.
• Ability to swiftly grasp best practices and provide feedback.

Responsibilities

• Provide technical leadership and guidance for Alteryx support.
• Manage internal and external suppliers to meet service levels.
• Oversee Alteryx service activities and troubleshoot issues.
• Lead Alteryx product upgrades and collaborate with development teams.
• Transfer Alteryx skills to staff for enhanced internal capabilities.
• Ensure compliance with IT policies and operational standards.

Skills

In‑depth knowledge of the Alteryx product suite

Solid experience in a data‑driven environment

Ability to swiftly grasp best practices

Tools

ServiceNow

Atlassian JIRA

Windows Operating System

Job description

Job Title: Data & Analytics - Alteryx Support Specialist

Location: Preston. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role

Salary: Circa £47,500 depending on skills and experience

What you'll be doing:

• Provide technical leadership and guidance, offering expert support across the Alteryx product suite to all users and delivering value through best practices. Focusing on developing and promoting new key functionality for wider use across BAE Systems
• Manage internal and external suppliers to meet agreed service levels, challenging where necessary to ensure optimal performance
• Oversee Alteryx service activities, including administration, query resolution and troubleshooting product faults. Collaborating with developers to manage and resolve Alteryx-related issues, applying advanced problem‑solving skills
• Lead Alteryx product upgrades, ensuring alignment with BAE Systems' requirements. Support architects and development teams to ensure a smooth transition of future Alteryx deliverables into service
• Transfer critical Alteryx skills to department staff, enhancing the skill set of internal developers
• Ensure compliance with BAE Systems' IT policies, operational standards, and governance framework through close collaboration with key enablers (IM&T) and standard setters (Shared Services D&A Architecture team)

Your skills and experiences:

Essential:

• In‑depth knowledge of the Alteryx product suite, with particular experience in Designer; familiarity with Server is also advantageous
• Solid experience in a data‑driven environment
• Ability to swiftly grasp best practices and provide feedback within proposed solutions and broader content

Desirable:

• Experience working within a service‑focused environment
• Exposure to ServiceNow and Atlassian JIRA
• Familiarity with the ITIL framework
• Experience working with the Windows Operating System

Benefits:

As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive.

The Data and Analytics team:

Join our dynamic team, where you'll be at the forefront of delivering, supporting, and maintaining the Alteryx service across BAE Systems. As an Alteryx Support Specialist, you'll play a key role in driving the service's success, providing expert technical support, and ensuring industry best practices are followed. You'll tackle challenges head‑on, identify improvement opportunities, and optimise service performance. Your contributions will be vital in enhancing reliability, boosting adoption, and maximising the impact of Alteryx within the organisation.

Why BAE Systems?

This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments.

Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks.

Closing Date: 12th November 2025

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.