Data Analyst - Rectification & Customer Impact (Hybrid)

lloyds banking group; Hove; Hybrid; GBP 44,000 - 50,000; Full time

Job summary

A prominent UK banking institution is seeking a Rectification Data Analyst to support customer resolutions by using SQL or SAS for data analysis. The role offers a hybrid work model and requires excellent communication skills to present data insights effectively. The successful candidate will play a key role in identifying customer impacts and collaborating with teams to improve processes. A flexible benefits package and a commitment to a diverse and inclusive workplace are also provided.

Benefits

Generous pension contribution of up to 15%

Annual bonus award

Share schemes including free shares

Discounted shopping benefits

28 days’ holiday + bank holidays

Generous parental leave policies

Qualifications

• Experience of coding using SQL or SAS to manipulate data robustly.
• Practical application of coding skills in a data analysis role.
• Ability to present complex data issues to non-technical audiences.

Responsibilities

• Use data skills to investigate varied projects for customer resolutions.
• Collaborate with the team to resolve customer issues.
• Provide insightful information to guide business decisions.

Skills

Experience of coding using SQL or SAS

Good written and verbal communications skills

Ability to think critically

Tools

Python

Big Query

Job description

A prominent UK banking institution is seeking a Rectification Data Analyst to support customer resolutions by using SQL or SAS for data analysis. The role offers a hybrid work model and requires excellent communication skills to present data insights effectively. The successful candidate will play a key role in identifying customer impacts and collaborating with teams to improve processes. A flexible benefits package and a commitment to a diverse and inclusive workplace are also provided.