Data Analyst - Rectification & Customer Impact (Hybrid)

lloyds banking group; Bristol; Hybrid; GBP 44,000 - 50,000; Full time

Job summary

A prominent financial services provider in the UK is seeking a Rectification Data Analyst to utilize data skills for resolving customer issues. The role involves utilizing SQL and SAS for data analysis and refunds calculation. Candidates should showcase strong problem-solving abilities and effective communication skills. This position offers hybrid working options and comes with a competitive salary range between £44,901 and £49,890. The company values diversity and inclusion in the workplace.

Benefits

Generous pension contribution up to 15%

Annual bonus depending on performance

Share schemes including free shares

Adaptable lifestyle benefits

28 days' holiday plus bank holidays

Wellbeing initiatives and parental leave policies

Qualifications

• Experience in coding using SQL or SAS for robust data manipulation.
• Practical application of coding skills in a similar role.
• Ability to present complex data issues clearly to non-technical audiences.

Responsibilities

• Use data skills to resolve customer issues efficiently.
• Analyze and develop data to identify customer impacts and necessary refunds.
• Collaborate with the team for process improvement.

Skills

SQL coding

SAS coding

Critical thinking

Communication skills

Detail orientation

Tools

Python

Google Cloud Big Query

Job description

A prominent financial services provider in the UK is seeking a Rectification Data Analyst to utilize data skills for resolving customer issues. The role involves utilizing SQL and SAS for data analysis and refunds calculation. Candidates should showcase strong problem-solving abilities and effective communication skills. This position offers hybrid working options and comes with a competitive salary range between £44,901 and £49,890. The company values diversity and inclusion in the workplace.