Data Analyst - Rectification & Customer Impact (Hybrid)

lloyds banking group; Belfast; Hybrid; GBP 44,000 - 50,000; Full time

Job summary

A leading banking institution in the UK is seeking a Rectification Data Analyst to support customers by analyzing data to identify issues. In this role, you will utilize SQL or SAS for data manipulation while collaborating with teams to drive process improvements. Candidates should have strong analytical and communication skills, and a commitment to diversity within the workforce. The position offers a hybrid working model and a comprehensive benefits package, fostering an inclusive environment.

Benefits

Generous pension contribution

Annual bonus award

Share schemes

Discounted shopping

28 days’ holiday

Wellbeing initiatives

Generous parental leave policies

Qualifications

• Experience of coding using SQL or SAS to manipulate data robustly.
• Practical application of coding skills in a data analysis role.
• Ability to present complex data issues to non-technical audiences.

Responsibilities

• Use data skills to resolve customer issues effectively.
• Collaborate with colleagues to improve processes.
• Identify and calculate customer impact using data techniques.

Skills

SQL

SAS

Analytical thinking

Communication skills

Tools

Python

Big Query

Job description

A leading banking institution in the UK is seeking a Rectification Data Analyst to support customers by analyzing data to identify issues. In this role, you will utilize SQL or SAS for data manipulation while collaborating with teams to drive process improvements. Candidates should have strong analytical and communication skills, and a commitment to diversity within the workforce. The position offers a hybrid working model and a comprehensive benefits package, fostering an inclusive environment.