Data Analyst | Homerton Healthcare NHS Foundation Trust

Homerton University Hospital NHS Foundation Trust; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading healthcare trust in London is looking for a Data Analyst to support the patient experience team. The role involves managing data input, generating reports from various systems, and analyzing data trends to meet the Trust's KPIs. Candidates should have experience in data management and strong analytical skills. The application period closes on 15 October 2025.

Qualifications

• Experience in data management and reporting.
• Ability to analyse data trends.

Responsibilities

• Manage data input and export for the patient experience team.
• Pull reports from Datix and Civica for up-to-date information.
• Prepare reports in response to enquiries.

Job description

Job Overview

The data analyst will support the team with ensuring that the data that goes into the systems we use (such as FFT / Civica and Datix) are as up to date as possible. They will also ensure that the reports we pull from datix and later Qlik view have the most up to date data inputted.

Main Responsibilities

• Managing the inputting and exporting of data for the whole of the patient experience team.
• Pulling out reports from both Datix and the portal for Picker and Civica to ensure the teams have the most up-to-date information regarding surveys and patient safety.
• General administrative duties to help with the whole team including (but not exclusive to) PALS, complaints, patient engagement and volunteers.
• Submit reports to the patient experience lead, the corporate deputy chief nurse and the divisions.
• Identify trends or anomalies which may require escalation to alert seniors where there might be support required to respond to enquiries.
• Supply ad hoc data as and when required for the team, always double checking on requests from divisions.
• Extract data from any systems used by the Trust (e.g. Datix and Civica) to input into reports to support the understanding and monitoring of all enquiries coming through the Patient Experience Team.
• Analyse the data and support teams, services and divisions to understand what is required for PALS and Complaints to ensure they meet the Trust’s KPIs.
• Prepare reports in response to ad hoc enquiries, recognising the particular requirements of the request and producing information in a variety of appropriate formats.

Hospital Information

Homerton University Hospital NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond. The Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. The Trust manages services out of St Leonard’s Hospital and the Mary Seacole Nursing Home. Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all our staff.

Applications

This advert closes on Wednesday 15 October 2025.