Data Analyst - Customer & Digital Analytics

Michael Page (UK); Nottingham; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A leading financial services company is looking for a Data Analyst/BI Developer to enhance customer and digital analytics capabilities. This role offers flexible hybrid work, with 1-2 days onsite in Nottingham. Key responsibilities include analyzing data, tracking customer KPIs, and maintaining dashboards. Candidates should have a degree in a relevant field and 3+ years in the Financial Services Industry. A competitive salary range of £35,000 to £45,000 is offered, alongside a comprehensive benefits package.

Benefits

Competitive salary

Comprehensive pension scheme

Generous holiday allowance

Opportunities for career growth

Qualifications

• 3+ years' experience in the Financial Services Industry.
• Ability to communicate technical insights to non-technical audiences.
• Comfortable working in a fast-paced, evolving environment.

Responsibilities

• Analyse data from multiple sources to improve performance.
• Track customer KPIs and support acquisition strategies.
• Present complex data in clear formats for stakeholders.

Skills

Data analysis

Communication skills

Detail-oriented

Statistical analysis

Education

Degree in Data Science, Statistics, Economics or similar

Tools

Excel

Python

SQL

Power BI

Tableau

Job description

Overview

• Opportunity in a rapidly expanding Financial Services Company, growing 60% YoY
• Opportunity to work on varied Customer & Digital Analytics Projects

About Our Client

This position is with a rapidly expanding organisation within the financial services sector. The company is committed to leveraging data to enhance its offerings and improve customer experience

Job Description

This rapidly expanding UK financial services company requires a Data Analyst / BI Developer to enhance their customer and digital analytics capabilities. You will be joining at a key growth point in the organisation and work with an existing team of Data Analysts to increase adoption of technology and analytics tools (Python / Power BI) to aid strategic decision making and increase ROI. You will work with the CRM team and 3rd Party companies to enhance customer profiling and maximise marketing channels.

The role has a highly flexible hybrid / remote working environment – 1-2 days per week onsite in Nottingham (fully expensed)

Responsibilities

• Analyse and interpret data from multiple sources (Digital / 3rd Parties / Customer) to improve performance, budget efficiency, and ROI.
• Track key customer KPIs and support acquisition and retention strategies through A/B testing and data insights.
• Conduct statistical analysis to identify trends, patterns, and outliers that inform strategic decisions.
• Present complex data in clear, actionable formats for various stakeholders.
• Build and maintain dashboards and reports using Excel, Power BI, Tableau, or similar tools.
• Manage relationships with external lead generation partners.
• Collaborate with cross-functional teams to deliver data-driven solutions.

The Successful Applicant

• Degree in relevant subject (Data Science, Statistics, Economics or similar degree) (Essential)
• 3+ years' experience in the Financial Services Industry (Essential)
• Proficiency in Excel (Essential)
• Proficiency in Python, SQL or other programming languages (Essential)
• Ability to communicate technical insights to non-technical audiences effectively (Essential)
• Detail-oriented and process-driven with a focus on continuous improvement (Essential)
• Comfortable working in a fast-paced, evolving environment (Essential)
• Statistical Methods Knowledge (Desirable)
• Experience using Salesforce and data visualisation tools (Desirable)

What's on Offer

• Competitive salary range of £35,000 to £45,000 per annum.
• Comprehensive pension scheme to support your future.
• Generous holiday allowance to maintain a healthy work-life balance.
• Opportunities for career growth in a rapidly expanding team
• A highly flexible Hybrid working arrangement

If you are passionate about analytics and keen to make an impact, we encourage you to apply for this permanent role with a high growth organisation.