About the Role
Want to help shape decisions with the power of data? Do you want to turn data into insights that make a real difference? Are you ready to use analytics, KPIs and storytelling to solve complex problems for our clients in government, healthcare and purpose‑driven businesses? If so, Opencast could be the place for you. We're a growing tech consultancy that creates user‑centred solutions with purpose. As a Data Analyst, you'll guide better decisions, helping clients to act with insight – and help shape our data practice for the future.
Responsibilities
- Help clients improve their services by selecting appropriate techniques to turn data into insights, and by working within a product delivery team to develop performance‑measuring frameworks to track goals, user needs, or KPIs.
- Operate within client requirements and the appropriate legal, technical and ethical constraints.
- Lead by example and promote Opencast's approach, mentoring junior colleagues and providing constructive feedback.
- Demonstrate an understanding of each product delivery stage and how to apply appropriate measurements for that phase of work.
- Ensure work is carried out in accordance with Opencast's quality, environmental, and information security policies and procedures, as well as applicable customer policies, standards, and procedures.
Qualifications
- Essential experience:
- Scripting and programming languages such as SQL, Python, R etc.
- Visualising data using Power BI, Tableau, QlikView, Power Query or similar.
- Designed and implemented a performance framework including KPIs or OKRs for a service or product.
- Analytical skills in identifying the right data sources, validating and interpreting the results.
- Collected, collated, cleansed, and interpreted data to derive meaningful and actionable insights.
- Ability to use the most appropriate medium to visualise data to tell compelling and relevant actionable stories.
- Created hypotheses that can be tested, and developed insights based on findings.
- Valid Security Clearance or eligibility (5+ years residency in the UK).
- Desirable experience:
- Security and data privacy.
- Making recommendations for service changes.
- Experience with the GDS or NHS design principles.
- Eligibility: UK citizenship, continuous residence in the UK for the past five years, and no single absence from the UK exceeding 28 consecutive days.
Location & Compensation
Location: Birmingham (Flexible Hybrid – 2 Days In‑Office Weekly)
Salary: £45,000 – £55,000 per annum.
Benefits
- A competitive pension, health cash plan, share options and discretionary bonus.
- Flexible hours and 25 days' holiday.
- People to support you every step of the way.