Data Analyst

Second Step; Bristol; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading mental health charity in the Southwest is seeking two Data Analysts to join their Quality and Improvement Team. The role focuses on capturing and analyzing data to improve outcomes for individuals supported by their services. You will work closely with the Senior Leadership Team and develop dashboards using tools like Excel and PowerBI. This position offers a hybrid work model and values candidates passionate about mental health and data analysis.

Qualifications

• Experience of managing large data sets.
• Experience of implementing and improving data systems and processes.
• Delivering data-driven projects in a team or multidisciplinary environment.

Responsibilities

• Capturing and analysing data to improve outcomes for people.
• Supporting the Senior Leadership Team with analysis and presentation of information.
• Developing and maintaining organisational and service dashboards.

Skills

Data analysis

Attention to detail

Presentation skills

Initiative

Working under pressure

Tools

Excel

PowerBI

InForm

Job description

We are recruiting two Data Analysts to join our Quality and Improvement Team to support the organisations developing business intelligence function.Working with the Quality and Improvement Manager, and other stakeholders you will play a key role in data capture and analysis, supporting the organisation evidence performance and helping to shape services for the short and longer term future.About the roleThe role is full time (37 hours per week), working hybrid between our office in Pennywell Road, Bristol, and home, with potential travel to other sites in the South West.Second Step has grown significantly over recent years, and works in a number of partnerships with council and NHS bodies. We are committed to using data to inform service development and evidence performance and the role will be key in supporting our journey to data maturity.

Main duties of the job

About youYou will be passionate about mental health and have a strong background in data analysis. Your work will focus on capturing and analysing data to improve outcomes for people being supported by our services. Working with data from a variety of sources you will support the Senior Leadership Team and operations colleagues with analysis and presentation of information to internal and external audiences, including preparing data for the Board of Trustees.Reporting to, and working with the Quality and Improvement Manager, you will be responsible for developing and implementing new systems for capturing and reporting information. You will develop and maintain a range of organisational and service dashboards; including using InForm, Excel and PowerBI. Youll be called upon to work closely with colleagues across the organisation to improve the capture, storage and use of data across the organisation. A strong attention to detail and the ability to show initiative and autonomy will be required together with an ability to work under pressure in a variety of situations.

About us

Second Step is a leading mental health charity in the Southwest offering housing, support and hope to people with mental health and support needs. Our vision is that we believe in a world where everyone affected by mental health problems can create a positive future. We promote mental health and wellbeing by supporting people and communities to build brighter futures.

Job responsibilities

We are taking positive action to increasediversity throughout our organisation, and to nurture a cultureof inclusion for all our people and the clients that we support.

We welcome applications from everyone whomeets the criteria and strongly encourage individuals who identify as being ofBlack, African, Caribbean or Asian descent to apply as these groups arecurrently under-represented at Second Step.

To ensure fairness and consistency, allapplications are anonymised up until an interview has been confirmed so thatshortlisting is based solely upon the suitability of the candidates skills andqualities.

Person Specification

Experience

• Experience of managing large data sets
• Experience of implementing and improving data systems and processes
• Delivering data driven projects in a team or multidisciplinary environment
• Presenting information to a range of audiences with different technical expertise
• Experience of working in NHS, Social Care or Mental Health services
• Working in partnerships of multiple organisations with a common set of goals and KPIs

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.