Data & AI Analyst

Laine; Brighton; Hybrid; GBP 39,000 - 45,000; Full time

Job summary

A vibrant hospitality group in the UK seeks a Data & AI Analyst to enhance pub performance through data analysis and AI integration. This role involves sales analysis, customer insight, operational efficiency, and supporting marketing efforts. The ideal candidate will have a proven record in data analysis, strong Excel skills, and a passion for the hospitality industry. A competitive salary and comprehensive benefits await with opportunities for professional growth.

Benefits

Competitive salary

Bonus scheme

Comprehensive benefits package

Professional development opportunities

Diversity and inclusion initiatives

Qualifications

• Proven experience in a data analyst or business intelligence role, ideally within hospitality or retail.
• Strong skills in Excel and data visualisation tools.
• Experience working with EPOS systems and CRM platforms.

Responsibilities

• Analyse sales trends across categories to identify opportunities.
• Use CRM data to understand customer preferences.
• Work with operations to optimise stock levels.

Skills

Data analysis

Excel

Data visualization tools (e.g. Power BI, Tableau)

EPOS systems

CRM platforms

AI capabilities

Communication skills

Job description

Data & AI Analyst

Laine Pub Co – The Generous Host! Welcoming. Unapologetic. Carefree. Creative.

Laine Pubs aren’t just about pouring pints; we’re building experiences and creating environments that defy the ordinary. From spontaneous gigs to impromptu gaming sessions, our people and our pubs are architects of epic moments, big and small.

We exist to ignite the moment! We’re opening the door to the next generation of pub goers by amplifying the ordinary, sparking the extraordinary, and challenging ourselves to live more than we did the day before.

Welcoming the weird, wild & wonderful

Laine is a melting pot of badassery where weird is wonderful and different is divine. We’re Diversity Defenders and will pass on homogeneity – thank you very much! Whoever you are, and however you got here, expect to be welcomed with open arms. We can flex to the needs of every individual.

The Role

As a Data & AI Analyst, you’ll play a key role in shaping how we use data to improve performance across our pubs. You’ll report into the Head of Strategy and Finance. From analysing sales and customer behaviour to supporting marketing campaigns and operational planning, you’ll be the go‑to person for turning numbers into narratives that inform strategy and action. With an eye on the future you will look to implement AI capabilities into current systems to analyse data, support efficiencies and improve operations.

Key Responsibilities will include:

• Sales & Performance Analysis: Analyse daily, weekly, and seasonal sales trends across wet and dry categories, identifying underperforming sites and high‑growth opportunities.
• Customer Insight & Behaviour: Use EPOS and CRM data to understand customer preferences, dwell time, and visit frequency. Support segmentation and loyalty initiatives. Work closely with our external Data insight partner HDI on customer segmentation.
• Operational Efficiency: Work with operations and supply chain teams to optimise stock levels, reduce waste, and improve margin performance across the estate.
• Marketing & Campaign Analytics: Evaluate the effectiveness of marketing campaigns, promotions, and bookings. Provide ROI analysis and recommendations for future activity.
• Reporting & Visualisation: Develop and maintain dashboards using Excel or similar tools. Ensure stakeholders have access to timely, accurate, and actionable data.
• Project Support: Contribute to cross‑functional projects such as new site openings, CAPEX investments, sales initiatives and pricing strategy by providing relevant data analysis.
• Data Governance & Quality: Ensure data integrity across systems. Work with IT and third‑party vendors to improve data capture and reporting processes.
• Automation: Work with IT to develop automated reporting and have a keen eye on technological advances with AI to streamline processes.
• AI: Implement AI into new or current systems to bridge business knowledge and AI capabilities by understanding both business operations and data preparation to maximise value.

Essential skills & experience:

• Proven experience in a data analyst or business intelligence role, ideally within hospitality or retail.
• Strong skills in Excel and data visualisation tools (e.g. Power BI, Tableau).
• Experience working with EPOS systems and CRM platforms.
• Experience with AI capabilities, implementing into existing systems or introducing new systems into current ecosystems.
• Ability to communicate complex data in a clear, engaging way to non‑technical stakeholders.
• A proactive, curious mindset with a passion for pubs, people, and performance.

What We Offer You 🎁💰

• Competitive Salary, bonus scheme & pension: Earn up to £45K with £6k company bonus opportunities to reward your hard work and dedication.
• Comprehensive Benefits Package: Enjoy a package thoughtfully designed to support your well‑being and work‑life balance, including Perk Box and company discounts across both pub businesses.
• Professional Development & Career Growth: Unlock your potential with professional development opportunities, both Laine and the wider group of Punch Pubs & Co.
• Diversity & Inclusion: Become part of a movement that champions diversity and inclusivity. We celebrate unique perspectives and strive to reflect the community we serve.
• Be a Maverick in Hospitality: Get involved in shaping the future of pubs. As part of an innovative hospitality movement, you’ll be at the forefront of exciting changes and innovative experiences.

Location

This role will be based in our pubs across Brighton and London and you’ll also be able to WFH when needed.

Ready to Join Us?

If this sounds like the perfect role for you, don’t hold back! We can’t wait to welcome someone with your passion and expertise to our Laine Pub family.

🔍Visit our website or socials to learn more about our portfolio and unique culture: 🌐www.laine.co.uk

📸Instagram.com/laine

Cheers! 🍻