Data Administrator

PRO GLOBAL; Liverpool; Hybrid; GBP 23,000 - 28,000; Full time

Job summary

A specialist consulting firm in Liverpool is looking for a data analyst to manage client communications and analyze data. The ideal candidate will demonstrate flexibility, strong problem-solving skills, and excellent communication abilities in English. Responsibilities include handling client queries, maintaining data, and ensuring compliance with quality standards. This role offers a competitive salary, a generous benefits package, and opportunities for professional development, operating under a hybrid work model.

Benefits

Competitive salary

25 days holiday

Healthcare benefits

Paid further education

Pension scheme

Qualifications

• Ability to manage deadlines and meet SLAs.
• Keen attention to detail.
• Experience or desire to work with Excel.

Responsibilities

• Professionally deal with clients via email and occasionally over the phone.
• Analyse, interpret, extract and/or manipulate data.
• Deliver accurate information.
• Create and maintain data within clients’ systems.
• Investigate missing data and enhance current data.

Skills

Flexibility

Time management

Problem-solving

IT Literacy

Excel skills

Excellent communication

Education

Minimum GCSE C grade or 4 in Maths and English or equivalent

Job description

What you’ll do

• Professionally deal with clients via email and occasionally over the phone
• Analyse, interpret, extract and/or manipulate data
• Deliver accurate information
• Investigate missing data and enhance current data
• Create and maintain data within clients’ systems
• Comply with client quality standards and deadlines
• Industry specific knowledge and terminology
• Opportunity to gain Industry accredited qualifications (CII)
• Excel skills

Who you are

• You must be flexible, and have the ability to manage deadlines and meet SLAs
• Be able to multitask and learn/use multiple systems
• You have a passion for problem solving and a keen attention to detail
• Have excellent time management and organisational skills
• Demonstrable IT Literacy with experience or the desire to work with Excel
• Have a minimum GCSE C grade or 4 and above in Maths and English or equivalent
• Excellent communications skills with fluency in written and verbal English

Pro is a specialist outsourcing and consulting company focused solely on the insurance and reinsurance industries.

We work with clients to identify changes needed to improve their business processes, minimise operating overheads and implement the controls required to meet new regulations, delivering tailored solutions to meet clients’ needs. Our UK offices are in Gloucester, Glasgow, Liverpool, Horsham and central London. We are also a global company with offices in the United States, Cologne and Unna (Germany) and Argentina. We also operate a hybrid working model so you can work at home and in the office. We provide expert support in the areas of underwriting, claims management, financial and technical accounting, and risk and auditing, utilising the best technology available on the market and adopting a proactive approach.

Our people are what make us successful. We make sure we find and keep talented individuals. We make the most of our popular training programme and ensure you feel valued.

Your benefits

• Competitive salary of £23,850 DOE for 37.5 hours per week
• 25 days’ holiday plus bank holidays (and a discretionary day off on your birthday!)
• Generous benefits package including healthcare, life assurance and pensions scheme
• Paid‑for further education programme within the Chartered Insurance Institute (CII) if that’s what interests you.

Please note interviews for this position will usually be conducted on Mondays. Training & Development – we have an in-house Learning and Development team that will support you, giving you the tools to succeed. Employee referral scheme – Staff bonus for introducing a candidate that we employ as a result of that introduction. Pension scheme – Company pension contribution up to 10%.