Data Administrator

KW Publishers Pvt Ltd; Cardiff; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A leading learning and development organization in Cardiff seeks a Data Administrator to manage learner records and support the Claims Administration Team. This hybrid position requires strong IT and communication skills, along with excellent organizational abilities to ensure compliance and efficient processing of data. Join a supportive team dedicated to delivering high-quality training services.

Benefits

Hybrid working potential

25 days annual leave + bank holidays

Laptop and mobile phone provided

Pension scheme

Employee well-being and assistance programme

Life assurance cover

Qualifications

• Experience of using Microsoft packages such as Word, Excel, Outlook, and Teams.
• Ability to accurately input, check, and process learner data and documentation.
• Strong organisational abilities to manage multiple tasks and deadlines.
• Excellent verbal and written communication skills.
• A proactive approach with a strong drive to overcome challenges.

Responsibilities

• Checking and processing learner paperwork according to funding requirements.
• Providing administrative support to the team and business.
• Filing, scanning, and archiving documents.
• Liaising with Assessors and Managers to resolve queries.
• Raising safeguarding concerns to the Safeguarding Team.

Skills

Excellent IT Skills

Time management

Organisational abilities

Communication skills

Data protection understanding

Proactive approach

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft Teams

Job description

Job Title: Data Administrator

Based: Fern House, St Mellons, Cardiff (Hybrid working based on performance)

Reports to: Work Based Claims Manager

At t2 group, we are proud to have been rated 'Good' by Ofsted in our recent inspection (September 2024). Join a team committed to delivering high-quality learning and development for the Health & Social Care sector.

Benefits

• Hybrid working potential
• Laptop and mobile phone provided
• 25 days annual leave + bank holidays (increasing with length of service)
• Christmas & New Year shutdown period
• Pension scheme
• Specsavers scheme
• Access to 1000's of student discounts inc. Unidays, Student Beans and TOTUM
• £500 employee referral bonus scheme
• Enhanced sick pay & maternity reward vouchers
• Employee well-being and assistance programme
• Access to EV company car scheme
• Life assurance cover

Role Purpose

As a Data Administrator, you will work within the Claims Administration Team as part of our wider support function. You will play a vital role in ensuring our learner records are accurate, compliant, and processed efficiently, helping us deliver high-quality training services.

You will be the go-to person for managing paperwork, certificates, and system updates, while keeping our administrative processes running smoothly. Working closely with colleagues across the business, you’ll resolve queries, support audits, and contribute to a friendly, well‑organised office environment. Your attention to detail and commitment to excellence will help drive the continued growth and success of t2 group.

Key Responsibilities

• Checking, processing, and inputting learner paperwork in accordance with contract funding requirements for both new and existing learners.
• Sorting and processing certificates onto internal systems.
• Providing administrative support to the team, department, and business.
• Filing, scanning, and archiving documents.
• Undertaking reception duties on a rota basis, including handling incoming and outgoing mail, greeting visitors, overseeing the sign‑in process, and arranging refreshments for important meetings as needed.
• Liaising with Assessors and Performance Managers to resolve all administrative support queries.
• Performing general administrative tasks.
• Assisting with audit preparation as and when required.
• Raising any safeguarding or learner welfare concerns to the Safeguarding Team in line with reporting procedures.

Skills And Experience - Required

• Excellent IT Skills including experience of using Microsoft packages such as Word, Excel, Outlook, and Teams.
• Ability to accurately input, check, and process learner data and documentation to ensure compliance with contract regulations.
• Ability to manage time effectively, balancing competing priorities.
• Strong organisational abilities to manage multiple tasks, deadlines, and keep accurate records.
• Excellent verbal and written communication skills to liaise with learners, internal teams, assessors, line managers, and external bodies.
• Understanding of data protection and maintaining confidentiality when handling sensitive learner data.
• A proactive approach with a strong drive to overcome challenges, demonstrating tenacity in achieving goals.
• Capable of working both collaboratively within a team and independently with minimal supervision, while maintaining productivity.

Skills And Experience - Desirable

• A background in administration, preferably within an educational or training setting, where you have gained practical experience managing general administrative tasks.
• Familiar with MAYTAS or other training provider management systems, with the ability to input, track, and report on learner data, ensuring accuracy and compliance.
• Previous experience with managing or supporting the administration of Work-Based Learning contracts, including understanding of associated funding, compliance requirements, and learner progress tracking.

Additional Requirements

• Employment is subject to a satisfactory basic DBS check & references.
• t2 group is committed to providing a safe environment for all learners and employees. To find out more about our commitment to safeguarding please visit the t2 website.

Wed love to hear from you! Apply today and take the next step in your career with t2 group.

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