Data Activity Clerk - Receptionist | Buckinghamshire Healthcare NHS Trust

Buckinghamshire Healthcare Trust; Aylesbury; Hybrid; GBP 22,000 - 26,000; Full time

Job summary

A prominent healthcare provider in England seeks a Data Activity Clerk / Receptionist for the Cancer Care Haematology Unit. The role involves precise data entry, patient reception, and communication with medical staff. Ideal candidates will possess good IT skills and have an interest in haematology/oncology. Flexible working options are available, alongside NHS benefits.

Benefits

Generous annual leave

NHS pension

Access to NHS discount schemes

Health and wellbeing services

Qualifications

• Interest in haematology/oncology is preferred.
• Ability to manage sensitive patient inquiries and data accurately.

Responsibilities

• Perform precise data entry for appointments and activities.
• Provide receptionist services for patients and visitors.
• Manage outpatient appointment scheduling.

Skills

Good knowledge of IT systems

Data entry skills

Communication skills

Job description

Overview

We are looking to recruit a Data Activity Clerk / Receptionist for the Cancer Care Haematology Unit based at the Cancer Care & Haematology Unit, Stoke Mandeville Hospital.

This post is offered to a suitable candidate with an interest in haematology/oncology. The successful candidate will be part of a team responsible for data input and supporting the reception area. Good knowledge of IT systems used within the hospital is desirable; training can be given.

Your main location is Stoke Mandeville Hospital, but you will cross‑cite work at Wycombe Hospital. Opportunities to work from home are available, though you will mostly be required to work on site.

Responsibilities

• Precise data entry for appointments, nurse activity, treatment activity etc.
• Welcome patients, visitors and trust staff; provide receptionist service via telephone, email etc.
• Make, amend and cancel outpatient appointments as necessary.
• Attend to patients on arrival and liaise with medical staff to ensure correct data is recorded on the Careflow system.
• Register new patients and ensure patient details are correct.
• Deal sensitively with large numbers of telephone queries from patients/relatives, General Practice surgeries and medical/administration staff at all levels.
• Work with the administration staff to assist in the preparation of clinics.
• Communicate effectively and sensitively with patients who did not attend their appointments, either by telephone or letter, to facilitate another appointment.
• Arrange hospital transport and interpreters for patients attending the clinic.
• Provide flexibility for covering illness/annual leave with team members, including cross‑site cover.
• General clerical duties (filing, faxing, photocopying, printing/posting letters).

Benefits and Working Environment

As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.

• Flexible and agile working opportunities, alongside NHS benefits of generous annual leave, pension and access to NHS discount schemes.
• Range of health and wellbeing services to promote a healthy, happy workforce.

Listen to why colleagues think we are a great place to work!

Why Work for Us?

• Committed to inclusion and ensuring all colleagues feel they belong.
• We aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
• Greater diversity within our BHT family improves positive outcomes for the people and communities we serve.

Our Values

• Our vision: to provide outstanding care, support healthy communities and be a great place to work.
• Our mission: to provide personal and compassionate care every time.
• Our CARE values: collaborate, aspire, respect and enable.

Additional Information

For a comprehensive list of responsibilities and duties, please refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.

If you are an internal applicant there is an option for secondment; all applicants must have the endorsement/support of their line manager prior to application.

If you have a disability that makes submitting this online application difficult and would like assistance, please contact us at [e-mail] quoting the vacancy reference number.

This advert closes on Wednesday 22 Oct 2025.