Danish Or Dutch Speaking Client Service Associate

Language Business; City Of London; On-site; GBP 35,000 - 41,000; Full time

Job summary

A leading financial investment firm in London is seeking a Client Service Associate fluent in Danish or Dutch. You will enhance service quality for clients and have opportunities for professional growth. The role includes direct communication with banks and producing client reports. Competitive salary of £35,000 plus a bonus of up to £8,000, and generous benefits including 28 days of annual leave.

Benefits

Base salary of £35,000 per annum

Discretionary performance bonus up to £8,000

28 days annual leave

Monthly gym subsidy up to £50

Retirement pension plan with up to 9% company contribution

Qualifications

• Native or bilingual fluency in either Danish or Dutch.
• University degree (or equivalent) in Finance, Economics, Business Studies, or a related field.
• Excellent communication skills, both written and verbal.

Responsibilities

• Communicate directly with major banks and financial institutions.
• Produce reports on the current situation of prospective clients.
• Assist in administrative and operational processes.

Skills

Danish language proficiency

Dutch language proficiency

Communication skills

Teamwork

Attention to detail

Time management

Education

University degree in Finance, Economics or Business

Job description

JOB: Danish or Dutch speaking Client Service Associate

• Location: London
• Company: Market‑leading European Financial Investment Firm

Overview

We are hiring for either a Danish OR Dutch speaking Client Service Associate to join a market leading European financial investment company.

The Opportunity

As a Danish or Dutch speaking Client Service Associate, you'll work daily with existing clients in Denmark or the Netherlands & Belgium, to enhance the quality of service they receive. You'll gather feedback on their recent experiences, identify areas for improvement, and propose innovative solutions.

Many of our company's top executives began their careers in this very role — so the opportunities for professional growth and career development are outstanding.

Day‑to‑Day Responsibilities

• Communicating directly with major banks and financial institutions to assist with administrative and operational processes
• Gaining exposure to business operations across various European markets
• Producing reports on the current situation of prospective clients
• Serving as a direct contact or subject matter expert in multiple areas as you take on more responsibility
• Reporting to the Client Service Team Leader, who will guide your on‑the‑job training and professional development

Your Background, Skills and Qualifications

• Native or bilingual fluency in either Danish OR Dutch
• University degree (or equivalent) — ideally in Finance, Economics, Business Studies, or a related field
• Excellent communication skills, both written and verbal
• Strong teamwork and collaboration abilities
• Consistent attention to detail and quality
• Ability to work to deadlines and manage multiple priorities effectively

Salary & Benefits

• Base salary: £35,000 per annum
• Discretionary performance bonus: up to £8,000
• Annual leave: 28 days (plus option to purchase up to 3 additional days)
• Paid holidays: up to 11 per year
• Enhanced maternity pay: 26 weeks at full base pay for eligible employees
• Retirement pension plan: 9% company contribution plus matching up to 5% of base pay
• Monthly gym subsidy: up to £50
• Employee Assistance Program and emotional wellbeing services
• Collaborative environment with ongoing training, educational support, and employee appreciation events

How to Apply

To apply, please send your CV and cover letter to:
Contact: Jonathan Grimes