Damp & Mould Supervisor

Wates Group; Birmingham; On-site; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Company vehicle or allowance

Pension scheme

Generous holiday entitlement

Career development opportunities

Job summary

Wates Group is seeking a proactive Damp & Mould Supervisor in Birmingham to oversee damp, mould and disrepair-related works across our housing stock. You will lead teams, ensure safety, quality and resident satisfaction, and drive continuous service improvements.

The role requires strong property maintenance knowledge, supervision experience, and a DBS check at offer stage. A UK driving licence and stakeholder liaison skills are essential for success.

Qualifications

• SSSTS – essential for site supervision and safety management.
• Background in property maintenance or related trade with damp/remediation knowledge.
• NVQ Level 2 in a relevant trade is desirable.
• Experience supervising repairs and disrepair projects in social housing or similar.
• Ability to manage workloads independently and prioritise cases.

Responsibilities

• Taking ownership of damp, mould, and disrepair cases across Birmingham area.
• Supervising operatives and subcontractors to ensure productivity, quality and compliance.
• Managing investigations, remedial programmes and repair works from diagnosis to completion.
• Carrying out post-inspections, audits and validation checks to meet standards.
• Monitoring health & safety compliance across sites and activities.
• Handling customer concerns professionally and sensitively.
• Liaising with residents, surveyors, planners, contractors and stakeholders to ensure great customer experience.
• Monitoring performance, workload management and continuous service improvement.
• Maintaining records and progressing cases per company policies and regulatory requirements.

Skills

SSSTS

Property maintenance

Building pathology

Damp and mould remediation

Communication skills

Education

NVQ Level 2 in a relevant trade

Job description

Damp & Mould Supervisor (Birmingham)

We're looking for a proactive and experienced Damp & Mould Supervisor to oversee the delivery of damp, mould, and disrepair-related works across our housing stock in Croydon. This role is ideal for someone with strong property maintenance knowledge and a commitment to delivering safe, high-quality homes for our residents.

If you thrive in a fast-paced environment and enjoy leading teams while ensuring excellent customer outcomes, this could be your next great opportunity.

Your Role Will Include

• Taking ownership of damp, mould, and disrepair cases across a designated area in Birmingham, ensuring works are delivered efficiently and to a high standard.
• Supervising operatives and subcontractors, driving productivity, quality, and compliance across all remedial works.
• Managing damp and mould investigations, remedial programmes, and associated repair works from diagnosis through to completion.
• Carrying out post-inspections, quality audits, and validation checks to ensure works meet required standards.
• Monitoring and enforcing health & safety compliance across all sites and activities.
• Managing customer concerns and complaints, ensuring issues are resolved professionally and sensitively.
• Liaising with residents, surveyors, planners, contractors, and internal stakeholders to deliver an excellent customer experience.
• Monitoring performance, managing workloads, and supporting continuous service improvement initiatives.
• Maintaining accurate records and ensuring all damp and mould cases are progressed in line with company policies and regulatory requirements.

What We're Looking For

• SSSTS (Site Supervisor Safety Training Scheme) – essential.
• Strong background in property maintenance, repairs, building pathology, or a relevant trade with a good understanding of damp and mould remediation.
• NVQ Level 2 in a relevant trade or construction discipline (desirable).
• Proven experience supervising repairs, maintenance, damp & mould works, or disrepair projects within social housing or a similar environment.
• Ability to manage workloads independently and prioritise multiple cases effectively.
• Excellent communication, organisation, customer service, and problem-solving skills.
• Knowledge of damp, condensation, ventilation, and associated property defects.
• Full UK driving licence.

What You'll Get

• Responsibility for managing a dedicated pipeline of damp and mould cases with autonomy and support.
• A supportive and collaborative team environment.
• Opportunities for career development, training, and progression.
• Competitive salary and benefits package
• company vehicle or allowance
• pension scheme
• generous holiday entitlement

Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service (DBS) Check at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offences. Additionally, certain roles may be subject to additional pre-employment checks.

WPS is proud to be an employer where anyone can thrive, and we welcome applications from candidates of all backgrounds.

As a Disability Confident Leader, we offer an interview to applicants with a disability who meet the minimum criteria for the role and opt into the Disability Confident scheme. Reasonable adjustments are available; please contact us at [e-mail].