Damp & Mould Administrator — Hybrid (Housing Repairs)

Reed Specialist Recruitment; Essex; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading housing provider in Essex is seeking a Damp and Mould Administrator to enhance repair services. This temporary role involves ensuring compliance with Awaab's Law and improving resident satisfaction. Ideal candidates will have experience in housing repairs and strong customer service skills. You will support teams resolving damp and mould issues, working hybrid with 2-3 days in the office. The position offers an hourly rate of £16.23 PAYE or £20.54 Umbrella and is pivotal for health and regulatory compliance.

Qualifications

• Experience in housing repairs or damp and mould coordination is required.
• Strong problem-solving skills to handle complex customer issues.
• Ability to work under pressure and meet strict deadlines.

Responsibilities

• Support residents and operational teams in damp and mould repairs.
• Ensure compliance with Awaab's Law in managing cases.
• Collaborate with contractors and property services teams.

Skills

Experience in housing repairs or damp and mould coordination

Demonstrable experience in a customer-centric environment

Strong stakeholder management and relationship skills

Excellent written and verbal communication skills

Strong time management and prioritisation skills

Tools

Microsoft Excel

Job description

A leading housing provider in Essex is seeking a Damp and Mould Administrator to enhance repair services. This temporary role involves ensuring compliance with Awaab's Law and improving resident satisfaction. Ideal candidates will have experience in housing repairs and strong customer service skills. You will support teams resolving damp and mould issues, working hybrid with 2-3 days in the office. The position offers an hourly rate of £16.23 PAYE or £20.54 Umbrella and is pivotal for health and regulatory compliance.