Damp and Mould Technician

CHP; Chelmsford; Hybrid; GBP 33,000; Full time

Job summary

A local housing association is seeking a Damp and Mould Technician to conduct inspections and carry out remedial actions regarding damp and mould issues. The successful candidate will provide excellent customer service and effectively collaborate with various teams to ensure appropriate solutions. This full-time role offers a salary of £32,130 per annum along with comprehensive benefits including a hybrid working policy, learning opportunities, and employee support programs.

Benefits

Learning and development opportunities

Healthcare cash plan

Employee Assistance Programme

Competitive pension scheme

25 days annual leave plus bank holidays

Qualifications

• Full current manual driving licence and access to a vehicle for work purposes.
• Ability to analyse building maintenance problems and deliver suitable solutions.
• Basic IT skills and prior use or understanding of mobile PDA devices.
• Working in and contributing to a multi-disciplined trade and service area environment.
• Customer focused with a professional attitude.

Responsibilities

• Carry out inspections of homes to identify the risk and causes of damp or mould.
• Undertake mould washing where required.
• Capture property information using appropriate technology.
• Ensure timely delivery or collection of materials and tools.
• Provide excellent service to customers regarding damp and mould issues.

Skills

Analysing building maintenance problems

Customer focused

Basic IT skills

Working in multi-disciplined environments

Job description

Job Overview

We are looking for a Damp and Mould Technician to conduct property inspections for damp and mould, identify risks and causes, and carry out remedial actions supporting various teams to ensure efficient and effective resolutions.

What you'll be doing

• Carry out inspections of homes to identify the risk and causes of damp or mould.
• Undertake mould washing where required to remove the risk of damp.
• Using appropriate technology capture property information and identify follow‑on works to be delivered by others.
• Responsible for collaborating with the Planning and Logistics team to efficiently book or procure materials, plant stock, tools and equipment required, ensuring timely delivery or collection as appropriate as well as safe custodianship of all items.
• Provide excellent service to CHP's customers to ensure a high level of customer satisfaction using your knowledge of relevant policies, procedures and services provided by CHP to give appropriate advice to customers specifically about the cause of damp and mould.

What we are looking for

• Full current manual driving licence and access to a vehicle for work purposes.
• Ability to analyse building maintenance problems and deliver suitable solutions.
• Basic IT skills and prior use or understanding of mobile PDA devices.
• Working in and contributing to a multi‑disciplined trade and service area environment.
• Customer focused with a professional attitude and understanding of working with a vulnerable client group.

Benefits

• The salary for this post will be £32,130 per annum.
• Learning and development opportunities.
• Healthcare cash plan.
• Robust employee reward and recognition programme.
• Free and confidential Employee Assistance Programme.
• CHParticipate volunteering programme.
• Competitive pension scheme.
• 25 days annual leave per annum plus bank holidays, 3 extra days between Christmas and New Year and 1 wellbeing day per annum.
• 37 hours per week – employees may be able to work flexibly by agreement with their line manager, taking account of business need. We operate a hybrid working policy at CHP.

Employment Type

Full-time

About the Company

We're a local housing association that is passionate about tackling the housing shortage in the East of England. We provide warm, safe and affordable homes. But we don't stop there. We offer a wide range of support and services to help our customers and their communities to thrive.

We want to be an organisation that cares about our customers and communities and is determined to make a difference. We'll be bold and open‑minded in our pursuit of solutions to help people transform their lives.

Please note

We reserve the right to close this vacancy early if we receive a high volume of applications or successfully appoint a candidate before the closing date. We encourage early applications to avoid disappointment.