Damp and Mould Technical Support Officer

Daniel Owen Ltd.; Greater London; Hybrid; GBP 40,000 - 60,000; Part time

Job summary

A property management company in East London is seeking a Damp and Mould Technical Support Officer. This temporary position involves supporting identification and resolution of damp and mould issues within the housing portfolio. The role requires close collaboration with surveyors and effective communication skills to manage the responsive damp and mould queries efficiently. It offers a hybrid working model with three days in the office and two days from home.

Responsibilities

• Support identification and resolution of damp and mould issues.
• Manage responsive damp & mould inbox queries.
• Coordinate team schedules to enhance operational efficiency.

Job description

Damp and Mould Technical Support Officer
Temp on going
Based in East London
£23.50 PER HOUR

Hybrid working 3 days in the office, 2 days from home

To deliver a proactive and resident-centred support service including both internal and external stakeholders within the organisation.

Responsibilities

The Damp & Mould Technical Officer is responsible for supporting the identification, assessment, and resolution of damp and mould issues within the housing portfolio. This role is based in the Damp & Mould Team and focuses on providing support for responsive repairs, efficient management of the responsive damp & mould inbox queries, coordinating team schedules, and serving as the primary contact point to support the efforts of the Damp & Mould team who are usually conducting site visits.

This role will primarily be office based, providing crucial support to enhance the operational efficiency overall of the Repairs Partnering team. Close collaboration with the surveyors will be essential, requiring effective communication and coordination.