Damp and Mould Operative

Axis Europe; City Of London; On-site; GBP 10,000 - 40,000; Full time

Job summary

A property services specialist is seeking a skilled Damp & Mould Operative in London. The role focuses on improving residents' living conditions by identifying and treating damp and mould issues. Responsibilities include conducting inspections, performing repairs, and communicating with residents. Ideal candidates should have experience in property maintenance and good customer service skills, with a full UK driving licence required.

Benefits

Competitive annual salary

Company van and fuel card

23 days' annual leave plus bank holidays

Colleague referral fee

Long-service awards

Perkbox discounts

Paid volunteer day

Ongoing training and support

Qualifications

• Experience in damp and mould remediation or property maintenance.
• Essential skills in painting and plastering.
• Understanding of moisture and ventilation issues.

Responsibilities

• Conduct damp and mould inspections in residences.
• Diagnose and treat damp and condensation issues.
• Apply anti-mould treatments and perform minor repairs.
• Record findings using the Axis mobile app.
• Communicate professionally with residents.

Skills

Damp and mould remediation

Painting

Plastering

General building repair

Customer service

Tools

Well-maintained tool kit

Job description

We're looking for a skilled and conscientious Damp & Mould Operative to join our NHG contract team. You'll play a key role in improving residents' living conditions by identifying, treating, and preventing damp, mould and condensation issues within occupied properties.

Axis Europe, part of Axis CLC, is a trusted property services specialist with 55+ years' experience, employing over 1,500 people and supporting 250+ clients across the UK. We deliver repairs, planned maintenance, refurbishment, compliance and fire safety, combining local, responsive teams with the scale and stability of a national group.

This role supports our long-term partnership with Notting Hill Genesis (NHG), one of London's largest housing providers. We deliver reactive, planned and disrepair works across thousands of homes, keeping properties safe, comfortable and well-maintained, using modern digital systems to keep work flowing smoothly.

Responsibilities

• Carry out damp and mould inspections in occupied residential properties.
• Diagnose and treat issues caused by damp, condensation or mould.
• Apply anti‑mould treatments and undertake minor repairs, including patch plastering and redecoration, painting and sealing affected areas, and minor joinery or repair works where required.
• Record inspection findings and completed works using the Axis mobile app.
• Collaborate with supervisors, planners and admin teams to ensure smooth delivery and accurate reporting.
• Communicate professionally with residents, providing clear information and reassurance.
• Ensure compliance with all Health & Safety regulations and site procedures.
• Support Axis's commitment to sustainability and quality workmanship.
• Work across occupied residential properties and be available to participate in out-of-hours support or emergency callout rota when required.
• This is a hands‑on role requiring practical repair skills, a good eye for detail, and a strong commitment to resident care and health & safety.
• You're a practical and customer‑focused tradesperson who understands the importance of safe, healthy homes. You have good general repair skills, take pride in a tidy, durable finish, and communicate well with residents and colleagues.

Qualifications

• Experience in damp and mould remediation, property maintenance or general building repair.
• Skills in painting, plastering or redecoration essential.
• Strong understanding of moisture, ventilation and condensation causes.
• Full UK driving licence and well‑maintained tool kit.
• Good communication and customer service skills.
• Awareness of Health & Safety procedures and PPE use.

Benefits

• Competitive annual salary.
• Company van and fuel card for work purposes.
• 23 days' annual leave plus bank holidays.
• Up to £2,000 colleague referral fee.
• Long‑service awards at key milestones.
• Perkbox – discounts on coffee, cinema, travel and wellbeing.
• 1 paid volunteer day each year.
• Ongoing training, support and progression; Axis promotes from within.