Damp and Mould/Disrepair Surveyor

Public Sector; City Of London; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading Housing Association in the UK is seeking a Damp, Mould & Disrepair Surveyor to manage property issues and ensure high-quality outcomes. You will oversee contractors, carry out surveys, and support residents through the entire process. Candidates should have relevant qualifications and at least 2 years of experience in the housing sector. This initial interim position could extend beyond 6 months.

Qualifications

• Minimum of 2 years’ experience in delivering stock investment or major works within social or residential housing.
• Proven track record of contract administration including variations, valuations and final accounts.
• Ability to build rapport and support residents with excellent customer service.

Responsibilities

• Take full ownership of damp, mould and disrepair cases from initial inspection to completion.
• Carry out detailed surveys and specify required works.
• Coordinate and manage contractors to ensure compliance with budget and quality.

Skills

Strong customer service skills

Technical understanding of domestic property maintenance

Project management skills

Contract administration skills

Education

Accredited qualification with RICS or CIOB

NEBOSH/IOSH qualification

Tools

Microsoft Project

NBS software

Keystone Planned Maintenance

Advanced MS Office tools

Job description

An exciting opportunity has arisen within a leading Housing Association for a Damp, Mould & Disrepair Surveyor. This is initially an interim position for 4-6 months, with potential to extend. This role is pivotal in diagnosing property issues, managing remedial works from start to finish, and ensuring residents feel supported throughout the process. You’ll be part of a specialist team dedicated to tackling damp, mould and disrepair across a varied housing portfolio.

Key duties

• Take full ownership of damp, mould and disrepair cases – from initial inspection and diagnosis through to project completion
• Carry out detailed surveys, specifying required works, recommending preventative solutions, and advising residents
• Identify and specify effective solutions including ventilation improvements, building repairs and humidity control systems
• Coordinate and manage contractors, including reviewing schedules of works, bills of quantities and ensuring compliance with budget, quality and timescales
• Oversee contractor performance, including pre-start meetings, monitoring progress, carrying out quality checks and signing off completed works
• Maintain accurate records, update CRM systems and provide regular progress reports to management
• Certify valuations and contractor claims in line with delegated authority
• Collaborate closely with Resident Liaison Officers to ensure residents are informed, supported and engaged throughout
• Ensure value for money while delivering high‑quality, customer‑focused outcomes

Client requirements

• Accredited qualification with RICS or CIOB
• NEBOSH/IOSH qualification and knowledge of quality control systems
• Strong technical understanding of domestic property maintenance and building pathology
• Minimum of 2 years’ experience in delivering stock investment or major works within social or residential housing
• Proven track record of contract administration, including variations, valuations and final accounts
• Experience working with long‑term contractor frameworks (e.g., JCT Measured Term or similar)
• Skilled in using Microsoft Project, NBS software, Keystone Planned Maintenance and advanced MS Office tools
• Excellent customer service skills with the ability to build rapport and support residents
• Demonstrated ability to see projects through from initial survey to successful completion

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