DA Client Technical Manager

Salesforce Sites; Greater London; Hybrid; GBP 90,000 - 130,000; Full time

Job summary

Consilium Insurance Brokers is seeking a DA Client Technical Manager to oversee technical aspects of delegated authority agreements with third-party insurers, brokers and partners in a hybrid London-based role. You will manage implementation, governance and performance of DUAs while ensuring regulatory and internal standards are met.

The role requires deep knowledge of binding authority, underwriting processes and risk management, with strong stakeholder engagement and a drive to improve

Qualifications

• 5+ years of delegated authority insurance and reinsurance experience.
• Understanding of underwriting, claims processes and risk management.
• Experience with London Market Binding Authority and Lloyd’s Coverholder applications.

Responsibilities

• Produce Binding Authority contracts, Reinsurance contracts, endorsements and lifecycle docs.
• Provide technical support on delegated authority matters across underwriting, compliance and claims.
• Build and maintain relationships with underwriters, brokers and insurers to align on delegated authority arrangements.
• Act as the key contact for delegated authority issues, providing guidance and resolution.
• Ensure Placement and Delegated Authority frameworks are maintained and updated.
• Assist with resolving payments to markets and from clients.
• Provide ad hoc support to Team Lead and others as needed.

Skills

Delegated authority knowledge

Underwriting & claims understanding

London Market/LLoyd's covers

Stakeholder collaboration

Analytical thinking

Communication

Tools

Binding Authority processes

Job description

Job Details: DA Client Technical Manager

Full details of the job.

Job Title

Job Title DA Client Technical Manager

Vacancy No

Vacancy No VN597

Basis

Basis Permanent

Full Time / Part Time

Full Time / Part Time Full Time

Entity

Entity Consilium Insurance Brokers

Location City

Location City London

Role Summary

The Delegated Authority Client Technical Manager oversees the technical aspects of delegated authority agreements between the company and third-party insurers, brokers and other partners. The role is responsible for managing the implementation, governance and performance of delegated authority arrangements, ensuring compliance with industry regulations and internal standards, and supporting the development of strategic improvements across the delegated authority operation.

Role Accountabilities

• Produce Binding Authority contracts, Reinsurance contracts, endorsements and any other documentation required within the DUA lifecycle.
• Provide technical support and advice to internal teams on delegated authority matters such as underwriting, compliance and claims.
• Build and maintain strong relationships with key internal and external stakeholders, including underwriters, brokers and insurers, to ensure alignment on delegated authority arrangements.
• Act as the key point of contact for issues related to delegated authority, providing guidance and resolution when required.
• Ensure that the Placement and Delegated Authority frameworks are adhered to and updated as necessary.
• Use internal and external tools to ensure documentation contains the correct clauses, conditions, taxes and jurisdiction-specific requirements.
• Assist Client Services Executives and IBA with resolving any issues relating to payments to the markets or from clients.
• Provide ad hoc support to the Team Lead and other team members as needed.
• Undertake any additional duties as assigned.

Role Requirements

• 5+ years of extensive working knowledge of delegated authority insurance and reinsurance agreements.
• Understanding of underwriting, claims processes and risk management.
• Experience in London Market Binding Authority and Lloyd’s Coverholder application processes.

Skills and Abilities

• Ability to collaborate across departments, contributing to a culture of continuous improvement and high performance.
• Strong analytical skills, with the ability to identify trends, drive performance and resolve issues.
• Excellent written and verbal communication skills, with the ability to present complex technical information to both technical and non-technical stakeholders.
• Excellent attention to detail and organisational skills, with the ability to manage multiple priorities and deadlines.
• Adaptable and flexible in response to a fast-paced and evolving industry landscape.
• Experience managing projects and initiatives is advantageous but not essential.

Management Duties

• No

We are an equal opportunity employer, and we are proud to share that 93% of our employees say they can be themselves at work. We aim to hire our industry's finest people because the best people drive the best outcomes. And we forever challenge the status quo because we know there are always ways to improve things. Because together, we're limitless.

We value applicants from all backgrounds and foster a culture of inclusivity. We understand the need for flexibility, so work in a hybrid model. Please let us know if you require any reasonable adjustments during the recruitment process.

FCA Conduct Rules

• You must act with integrity.
• You must act with due skill, care and diligence.
• You must be open and cooperative with the FCA, the PRA and other regulators.
• You must pay due regard to the interests of customers and treat them fairly.
• You must observe proper standards of market conduct.
• You must act to deliver good outcomes for retail customers.