Commercial Operations Manager – D365CE Adoption & Change - [£75k + profit share | End User | South Midlands]

Conspicuous; Milton Keynes; On-site; GBP 40,000 - 60,000; Full time

Job summary

Conspicuous in Milton Keynes seeks a Dynamics 365 Business Central (D365BC) Support Analyst to provide 1st & 2nd line support across the business. Take ownership of BC support end-to-end—from ticket triage through to resolution—while also supporting project work, data analysis, and training the wider team on BC.

You will work with posting logic across modules (G/L, VAT, Dimensions, Inventory, Currency), monitor BC integrations, and coach colleagues on BC functionality.

Qualifications

• 2+ years' experience in D365BC support.
• Strong knowledge of posting logic (G/L, VAT, Dimensions, Inventory, Currency) across Finance, Sales, Purchasing & Inventory modules.
• Ability to train and upskill internal teams on BC functionality.
• Own tickets end-to-end: triage, investigate, resolve, document.
• Support BC project work including data extraction, cleansing & analysis.
• Monitor BC integrations (3PLs, Amazon, TrueCommerce, Slimstock).
• Desirable: AL Extensions, Permission Sets, Continia, Jet Reports, ITIL.
• Eligible to work in the UK without sponsorship or restrictions.

Responsibilities

• Own tickets end-to-end: triage, investigate, resolve, document.
• Support BC project work including data extraction, cleansing & analysis.
• Monitor BC integrations (3PLs, Amazon, TrueCommerce, Slimstock).
• Train & upskill internal teams on BC functionality.

Skills

D365BC Support

G/L & Postings

Train & Upskill Teams

Job description

DO NOT APPLY if you are not involved with Dynamics D365BC (this is a D365BC role).

Role

A very successful enduser company is looking for a D365BC Support Analyst to provide 1st & 2nd line support across the business. This is a great opportunity to take ownership of BC support end-to-end - from ticket triage through to resolution - while also supporting project work, data analysis, and training the wider team on BC.

Key Skills

• ESSENTIAL: 2+ years' experience D365BC Support
• ESSENTIAL: Strong knowledge of posting logic (G/L, VAT, Dimensions, Inventory, Currency) across Finance, Sales, Purchasing & Inventory modules
• Train & upskill internal teams on BC functionality
• Own tickets end-to-end: triage, investigate, resolve, document
• Support BC project work incl. data extraction, cleansing & analysis
• Monitor BC integrations (3PLs, Amazon, TrueCommerce, Slimstock)
• Desirable: AL Extensions, Permission Sets, Continia, Jet Reports, ITIL
• You must be eligible to work in the UK without any restriction (No Sponsorship, no PSW, no Dependency visa).

Excellent opportunity to join a successful company, with excellent long term prospects.